themonkeytree
Senior Cook
- Joined
- Mar 1, 2009
- Messages
- 129
I am driving cross country, and the town I am spending the night in has some fast food places, and two sit down restaurants. I went to the steak house, and the service was really bad. our waitress was chewing gum the whole time. The waitresses would sometimes sit down at a table and talk to the people for four minutes, so I assume they knew each other, but she would be having a conversation instead of checking up on our table. My mom ordered a steak medium rare and the steak was so thin that it was well done. The waitress brough chicken fried steak, instead of chicken strips that I ordered. she did not even appologize for the mistake. It took about ten minutes for the chicken strips to come out, which to me I think is a long time to put some chicken in a deep fryer. When we got the check and paied all she said was thanks. We did not even get have a good night, please come again, or anything of that nature. Another waitress saw us walking towards the door to leave and did say anything. A simple thanks for coming would have been fine.
I think the service there was crappy and should be better, but my mom thinks that since it is in a small town I should be ok and expect the service to be bad. I think service should be good no matter if you go to fine dinning, a family style restaurant, or a restaurant in a small town. I understand fine dinning is going to have a fine dinning kind of service, with wine experts, silverware for each course, ect.. I do not expect the small town restaurant to have all of the bells and whistles, but I expect them to be as professional, kind, friendly, and helpful as a waitress that works at a fine dinning restaurant. So do people think the quality of service (not including the bells and whistles), should be the same everywhere, or do you get what you pay for when it comes to service?
I think the service there was crappy and should be better, but my mom thinks that since it is in a small town I should be ok and expect the service to be bad. I think service should be good no matter if you go to fine dinning, a family style restaurant, or a restaurant in a small town. I understand fine dinning is going to have a fine dinning kind of service, with wine experts, silverware for each course, ect.. I do not expect the small town restaurant to have all of the bells and whistles, but I expect them to be as professional, kind, friendly, and helpful as a waitress that works at a fine dinning restaurant. So do people think the quality of service (not including the bells and whistles), should be the same everywhere, or do you get what you pay for when it comes to service?