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Old 02-12-2019, 07:24 AM   #21
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If I notice that our food sits under a heat lamp, when the food should be delivered as soon as it is ready, that is on the server. The tip we leave reflects on this as well as the actual service.
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Old 02-13-2019, 12:08 PM   #22
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I shoot for 20%, then adjust for cause. 20% is easy to calculate... I just do 10% in my head and double it. I'll go as low as 10% if the service is significantly sub par, but I always tips something. I usually even give a buck to the carhop at Sonic, and I know that they don't see anything as a rule.
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Old 02-13-2019, 12:25 PM   #23
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I shoot for 20%, then adjust for cause. 20% is easy to calculate... I just do 10% in my head and double it. I'll go as low as 10% if the service is significantly sub par, but I always tips something.

I do exactly the same Rick.
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Old 02-13-2019, 12:36 PM   #24
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If I notice that our food sits under a heat lamp, when the food should be delivered as soon as it is ready, that is on the server. The tip we leave reflects on this as well as the actual service.
...or if the main dish comes out before the appetizers.... This is what happens when you order appetizers and the main course at the same time. I've made that mistake many times...
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Old 02-13-2019, 09:27 PM   #25
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...or if the main dish comes out before the appetizers.... This is what happens when you order appetizers and the main course at the same time. I've made that mistake many times...
It’s been my experience that if I order more than one course, even if it’s just a separate salad, my server usually asks if I want to be served the salad (or appetizer or whatever) served first. Even at casual dining restaurants like Appleby’s.
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Old 02-13-2019, 10:17 PM   #26
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We often order appetizers, but if they come out at the same time or after the main dish, we politely ask to have them taken away and removed from our bill. Only once did a server object, saying that it would have to come out of her pocket. I spoke to the manager who confirmed that it was their policy. The server got a 10% tip that night (for both incompetence and trying to put the onus on us), and they got a scalding review from me specifically mentioning the manager's name.

The owner responded to my review saying that I was being unfair and should have paid the entire bill since the it was a family run business and the servers were just learning.

They went out of business about a year later.
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Old 02-13-2019, 11:47 PM   #27
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Itís been my experience that if I order more than one course, even if itís just a separate salad, my server usually asks if I want to be served the salad (or appetizer or whatever) served first. Even at casual dining restaurants like Applebyís.
When I serve a multi-course meal with a salad, I do what is often done by the Italians - the salad is served last. I think that this is partly because they don't want the vinegar in the salads to be consumed with the wine, but I also think that it is because if you pig out, and are stuffed, the one thing you don't mind skipping is the salad. But then, why don't they serve the dessert first??? You certainly can't skip that.
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Old 02-14-2019, 03:22 AM   #28
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...or if the main dish comes out before the appetizers.... This is what happens when you order appetizers and the main course at the same time. I've made that mistake many times...
Is that on the server or you?
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Old 02-14-2019, 08:48 AM   #29
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Is that on the server or you?
That's on the server. Often when you order just appetizers they ask you if you want to order your main courses well. The server should be smart enough to know the appetizers come before the course.
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Old 02-14-2019, 09:19 AM   #30
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That's on the server. Often when you order just appetizers they ask you if you want to order your main courses well. The server should be smart enough to know the appetizers come before the course.
I agree. The appetizers are usually in a separate section of the menu labelled "Appetizers". This implies that the establishment knows they should come first.

Of course, if you order your "appetizer" from the section labelled "sides", then don't expect the server to guess that you wanted it as an appetizer.
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