Originally Posted by jharris
As I was leaving the job today my client handed me a nice bottle of Zin and an envelope and thanked me for my "expertise and attention to detail."
It's nice to be appreciated.
While restoring my parents' home I worked with two different, competent contractors. Although we had agreed on costs, when the first one presented my bill I was pleased that it was lower than expected. I thanked him, told him I was expecting it to be higher, then asked if it was OK if I tacked on a 10% bonus. Though he was going to fall off the chair! The second guy was just as good. He did the last big job and a few little ones going into home stretch. When he was done I had him, his wife, and their kids over for a cookout.
I try to give a little extra to those who give a little extra. The happy side of "what goes around, comes around".