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Old 05-11-2014, 07:53 AM   #51
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Went to a Macaroni Grill a long time ago. Karen ordered a clam dish. It was served with several unopened clams. Obviously it was sent back. We were a little upset about it. When they brought out the "replacement", it was the same dish, but the clams had been pried open. There were even pieces of broken shell in the dish. Now we were really mad. Everyone within hearing distance of my raised voice heard about us being served unopened clams. Haven't been back since.
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Old 05-11-2014, 08:06 AM   #52
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Now that's unacceptable.
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Old 05-11-2014, 11:51 AM   #53
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Originally Posted by merstar View Post
Uh oh - I hate to ask! I have heard stories of waiters and cooks spitting in the food when a dish is sent back from a nasty customer, plus other horror stories. I just never think about that when I send food back. Maybe I should!
I never even thought about it until my wife mentioned it one time when we were eating out. Since then, I am extremely careful about ordering and doing my best to make certain I will get what I ordered.

Think about this scenario.
You're steak is over cooked. To remedy this issue, they must make you a new steak. The second steak still comes out over done. Do you send it back again? I have been in this spot before. I wanted to go back into that kitchen and show them how to make a steak. A rare steak.
I ended up eating it and leaving a good tip. I will never order another steak in that restaurant again.

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Originally Posted by taxlady View Post
That's what I figured. It's not hard to be polite when sending stuff back.
Its very easy and I am polite to everyone including and not limited to wait staff. I do understand their position. This is why I tip so well. My wife says I give to much.

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Originally Posted by GotGarlic View Post
Ask for a to-go box when ordering so you can pack up part of the meal before you start eating.
Edit: Darn, should have read all the posts before replying. Why can't I delete a post in the mobile app?
I also do this and always ask for a to go cup if its lunch time or we are traveling. Makes it so they have two less glasses to wash and we do not have to ask for them after the meal. And we have our drink in the proper cups when we leave.
Lunch only as I cannot take beer on the road.
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Old 05-11-2014, 01:53 PM   #54
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I haven't been out to eat for years. Living in the country it's just easier to fix something myself. I will occasionally get Chinese take out but that's only because I'm feeling lazy and don't want to cook. I also don't consider the rare deli or fast food sandwich for lunch because I need fuel as eating out.
I don't go to restaurants to be impressed by the food. It's not a matter of could I do better. It's a matter of social interaction and I don't have to cook. I'm usually happy with what's served and perhaps I might come away with an idea or two to help me in my culinary adventures here at home.
As far as sending food back. As I said I'm usually happy with what I'm served but I've seen too many videos and heard too many stories to feel comfortable with any complaint other then something being still frozen or something along those lines.
Enjoy going out eating but this hermit has no problem fixing meals at home. Even if it does mean I gotta do the stinking dish's.
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Old 05-11-2014, 02:21 PM   #55
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But you have that awesome kitchen Zagut!

My kitchen sucks. You wouldn't believe the production it takes for me to get adequate space just for the prep of a large meal. It usually entails pulling out a 6 foot folding table in the "dining room".
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Old 05-11-2014, 03:12 PM   #56
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Thank you for thinking my kitchen is awesome PF.

It's a mis-mash of recycled parts of others leftovers. But I guess we tend to take for granted what we are blessed with.

Dishwasher or not it still doesn't do the stinking dish's by itself.
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Old 05-11-2014, 04:06 PM   #57
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Originally Posted by Roll_Bones View Post
Think about this scenario.
You're steak is over cooked. To remedy this issue, they must make you a new steak. The second steak still comes out over done. Do you send it back again?
Absolutely not! You don't want to piss off Catherine Zeta-Jones.
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Old 05-12-2014, 02:33 AM   #58
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Quote:
Originally Posted by CraigC View Post
Went to a Macaroni Grill a long time ago. Karen ordered a clam dish. It was served with several unopened clams. Obviously it was sent back. We were a little upset about it. When they brought out the "replacement", it was the same dish, but the clams had been pried open....
When I worked at the mall, my friend and I would go to TGIF's for a late bite when we closed up shop. Years earlier I had fallen in love with their Cobb salad, but since I don't like bleu cheese I would order it without. Unfortunately, most times the kitchen didn't catch the "No Bleu Cheese" note on the order and it would be there. After complaining to the server, about half the time when the salad came back out they had only brushed the crumbles out, leaving pieces in the salad and a streak across the rim of the dish. After an exceptionally trying time to have them get it right my friend came up with an idea: the next time we were out and I said "no bleu cheese" she chimes up "because she's highly allergic. If she has as much as one piece she swells up and starts to have breathing problems". Stunned, I rolled with it. Guess what? Some restaurants are a lot more careful when they think they might get sued!
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Old 05-12-2014, 03:10 AM   #59
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I think eating out is great!!! However, when in college (ummm, centuries ago) and working as a summer waitress I learned many things.

Order what you want the way you want it served to you. If you want the dressing on the side, simply ask. Food allergy? , a chef will come to the table, nutrition is available, special dishes can be prepared with ingredients eliminated or added upon request.

Pay exorbitant amounts of $$$ for a simple steak and baked potato that can be prepared better at home will never happen here.

Eating out should be an experience, a time to try something you like but would never prepare at home because it's too time consuming or costly. It could even be a good meatloaf or an open fire grilled burger and real French fries. It should be a time to have time to talk with friends and or family.

It should be considered Dining Out not simply 'eating out'
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Old 05-12-2014, 09:17 AM   #60
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If I am sitting at a table that is covered by a cloth and have to place a cloth napkin in my lap, then I expect my food to be cooked properly. I expect my coffee cup to be refilled free of extra charges. I expect my wait person to stop by at least twice to ask if there is anything else I may need without being intrusive. If I order a dish that I would not normally make at home, I do so at my own risk. I would never cook alligator or kangaroo meat at home. And to order it in a restaurant is pure folly on my part. After the first bite, I may find myself sitting there watching everyone enjoying their meal, while I sit there with my tummy growling. (Been there, done that!)

When Poo graduated from college with his second Masters Degree, I took out him, his wife, in-laws, and a friend to dinner. When I made the reservations, I told the person on the phone what the occasion was. We were seated in a small room with about four other tables that had table clothes, napkins, etc. My son's BIL ordered Lox. Oh Dear. After the food came, we told him what Lox was. He decided he didn't like the idea that it was raw fish. I insisted he order another dish and explained to the waiter why. The chef came out and very nicely asked him what kind of seafood he did like. "Anything cooked." The Lox didn't show up on the final bill. I left that place with a sizable tip for our wait person and a tip also for the chef.

Sure there were dishes such as the Fried Haddock that I could have made at home. The fried clams would have been more than half the price at Royals just up the street from me. And I could have had it delivered to my door. But did I really want to put myself through all of that trouble? If I had we all would have missed out on a great dinner had by all. And I would have been too exhausted to enjoy my meal.
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