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Old 08-19-2013, 12:31 PM   #1
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Anyone else have trouble with 411 services?

Particularly the 'Free 411' I cannot seem to work them automated systems. Here is an example of what I had to go through to TRY to get a number for my cable company after they changed their number. (Yes it was unsuccessful).

411: Business or residential...
Me: Residential...
411: City and state, or say Toll Free...
Me: Toll Free...
411: Say a state of Nationwide...
Me: Nationwide...
411: What listing please?
Me: New Wave...
411: A J Towing, is that right, or say 'go back'.
Me: Go back.
411: What listing?
Me: New Wave Communications!!!
411: Peter Pan Bus Lines... Is that right, or say New Search
Me: New Search!!!
411: Business or Residential, City/State... Toll Free...What listing...
Me: Stupid Idiots!!!
411: Super 8 Motels....

Arrggghhhh!!! Is there any tricks on how to do those things? Anybody?

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Old 08-19-2013, 12:55 PM   #2
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Ha-ha, can you imagine what responces I get? I speak with heavy russian accent.
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Old 08-19-2013, 02:04 PM   #3
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I can imagine. I was already thinking about people down in southern Louisiana, with their Cajun accents.

It also doesnt help that everyone on the other end thinks I'm an old woman (i am a guy 36 yrs)
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Old 08-19-2013, 02:06 PM   #4
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Can't remember the last time I called 411 or used a phone book. I do an internet search for any contact info I need.
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Old 08-19-2013, 02:09 PM   #5
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+1 I google phone numbers
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Old 08-19-2013, 02:18 PM   #6
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I really laughed out loud over that Rocky!

If you're only 36 yrs old, you're too young to remember the old days of the phone company when we all talked to live people and there were no buttons to push with a rotary dial phone. We actually had to dial "O" for operator (think of that) to talk to a live person to make a long distance call for example. Dialing 411 actually put you through to an operator who would look up the number for you if you were too lazy to haul out the big thick phone book from the drawer. I still remember my childhood phone number...Miller 8-5305, and it was a party line. In case you might think I'm ancient, I don't remember wall crank phones though.
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Old 08-19-2013, 02:19 PM   #7
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The last time I used 411 to get a number was a number of years ago, before I had a smartphone. I wasn't home and needed a number. The experience was similar to to rockey's with the added choice of French or English.

Now, like GG and Andy, I Google numbers, even if I'm not home.
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Old 08-19-2013, 04:04 PM   #8
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Yeap, Google it is nowadays.
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Old 08-19-2013, 09:38 PM   #9
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Quote:
Originally Posted by GotGarlic View Post
Can't remember the last time I called 411 or used a phone book. I do an internet search for any contact info I need.
Me neither.

It might have been when I was driving years ago.
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Old 08-19-2013, 10:01 PM   #10
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It's not just 411. It seems to be any automated phone voice service. I am an American English speaker, have absolutely no discernible accent (except when I return from a trip to Canada, and that only lasts for a week) and one of my degrees is in Theatre Arts. I speak very plainly and succinctly, and have a low voice.

I get the runaround whenever I talk to any automated service. I hate them. All of them put you through the same menu, and their "voice recognition" can't understand anything! And to top it off, I get addressed as "Sir" when I finally do get to talk to a real person!
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