"Discover Cooking, Discuss Life."

Go Back   Discuss Cooking - Cooking Forums > The Back Porch > Off Topic Discussions
Reply
 
Thread Tools Display Modes
 
Old 04-13-2006, 12:01 PM   #21
Hospitality Queen
 
jkath's Avatar
 
Join Date: Sep 2004
Location: Southern California
Posts: 11,448
bucky, I'm not a fast food person, however....

when your boy sees that series of toys...... from his new favorite movie ....... that you can only get in the McDonald's happy meal...... you will find yourself going there every Tuesday so he can get the whole set.
__________________

__________________
Come visit my foodie blog: www.SockmonkeysKitchen.com
This week's topic: Pinterest and Potatoes
jkath is offline   Reply With Quote
Old 04-13-2006, 02:23 PM   #22
Head Chef
 
Join Date: Mar 2005
Location: Bloomington, IN
Posts: 1,129
Send a message via AIM to college_cook
Quote:
Originally Posted by -DEADLY SUSHI-
Im just guessing that it will cost $4/hr for folks in India to perform the same job.

If they were sending the calls to India it would be much much cheaper than that, possibly lower than $1 an hour, but QOL in India has been on the rise so I'm going to wager around $1.50-$2.50 and hour plus benefits.

I know it sounds crazy to a lot of you, but this is where the world is heading. Outsourcing always makes a huge stink in the news, about how all of our jobs are going to India, China, etc. I'll bet you guys didn't know that your household name tax preparation companies outsource most of the accounting work to India. Same goes for radiology analysis. Radiology grads are in such shortage here in the US, that there's a 30% (i think?) chance that your local radiology clinic outsources its analysis to a radiologist in India.

As for the McDonald's call center, there's on in texas or one of the SW states that's been outsourcing its orders for a few years now... to a call center in Nebraska. Not only are they saving money, their drive through times dropped like crazy, from 110 seconds on average to about 67 seconds on average.

Most folks are still safe in their jobs... but IT professionals beware, especially you web programmers out there. Right now only about 1.2% of IT jobs are outsourced... esitmated to be about 2.6% by 2010, and 6.4% by 2015.


If any of you want a really great read on this topic check out The World Is Flat by Thomas L. Friedman.

http://www.amazon.com/gp/product/037...lance&n=283155
__________________

__________________
college_cook is offline   Reply With Quote
Old 04-13-2006, 02:28 PM   #23
Chief Eating Officer
 
GB's Avatar
 
Join Date: Jul 2004
Location: USA,Massachusetts
Posts: 25,509
My company outsources to India and I believe the employees are paid about $2 per hour.
__________________
You know you can't resist clicking
this link. Your eyes will thank you. VISUAL BLISS
GB is offline   Reply With Quote
Old 09-09-2006, 09:03 PM   #24
Head Chef
 
BigDog's Avatar
 
Join Date: Nov 2005
Location: Farmington, Minnesota
Posts: 1,007
Send a message via MSN to BigDog Send a message via Yahoo to BigDog
Quote:
Originally Posted by GB
My company outsources to India and I believe the employees are paid about $2 per hour.
I used to work for GE here in MN, and the help desk extention was out-sourced to India. T'was maddening as the people answering the phone could do no more then recommend a reboot, and if that didn't work, schedule on-site tech support assistance. On site tech support scheduled from some 12,500 or so miles away! Argh!

Don't know what these folks were paid, but for the services received, I think I'm still owed some service!
__________________
Integrity & Honesty
have been sacrificed on the combined altars of Control, Political Correctness, and Convenience
BigDog is offline   Reply With Quote
Old 09-09-2006, 10:01 PM   #25
Assistant Cook
 
Join Date: Jan 2006
Posts: 1,694
You are still talking to a real person--just not in your town. I have read previously about a call center that overlooked the MCD's and the traffic pattern. This particular one with McD's was written about in Tom Friedman's book The World is Flat two years ago. It ain't new.
__________________
Gretchen is offline   Reply With Quote
Old 09-09-2006, 10:14 PM   #26
Senior Cook
 
Join Date: Aug 2006
Posts: 115
Why would a mcdonalds even need employees? To smile? Yeah right. You place your order on a touch screen. Robots and an automated assembly line put together your food. It comes on a conveyor belt to the window, once you have fed dollar bills into the machine or swiped your card. Scary!
__________________
thecactuswill is offline   Reply With Quote
Old 09-10-2006, 11:28 AM   #27
Executive Chef
 
Join Date: Nov 2004
Posts: 3,493
McDonalds has already looked into robots doing this kind of stuff.
__________________
Have you had your habanero pepper today????
The hotter the pepper, the better the pepper!!!
kleenex is offline   Reply With Quote
Old 09-10-2006, 04:08 PM   #28
Assistant Cook
 
bright's Avatar
 
Join Date: May 2006
Location: Houston TX
Posts: 25
Speaking from personal experience working in a call center.......this is a terrible idea........
__________________
"Who are you?"
"No one of consequence."
"I must know."
"Get used to disappointment."
bright is offline   Reply With Quote
Old 09-10-2006, 05:45 PM   #29
Cooking Links Contest Winner
 
shannon in KS's Avatar
 
Join Date: Oct 2005
Location: Wamego, KS
Posts: 1,196
Send a message via Yahoo to shannon in KS
What really irritates me is that McDonald's built a lot of their backbone lately on hiring disabled workers with learning disorders, Down's syndrome, etc. We still have a few that work here in our small town, and it is so wonderful to see them working, and not complaining about anything. They know you by your first name, and service is always with a smile. Shame on you McDonald's. I sure hope they continue their Ronald McDonald House. What lesson will I be able to teach my daughter from outsourcing? Nothing.
__________________
~ Shannon

shannon in KS is offline   Reply With Quote
Old 09-10-2006, 05:50 PM   #30
Cooking Links Contest Winner
 
shannon in KS's Avatar
 
Join Date: Oct 2005
Location: Wamego, KS
Posts: 1,196
Send a message via Yahoo to shannon in KS
I agree with you there, and I kindly tell them I cannot understand them, and request to speak to someone who does not speak with an accent that I am not accustomed to. There's a human being on the other end of the line, with feelings and a need for income just like all of us. It's the company who is at fault. Just as we shop stores when there are sales and discounts, companies are purchasing employees on discount, in turn cutting their costs, and increasing their income. Very disheartening.
Quote:
Originally Posted by BigDog

One thing that cracks me up though is when the line is answered by someone obviously not of American decent and is quite likely in a foreign country (usually India or something like that) and they say their name is Pete, or Joe, or Paul, or something like that. I just laugh and think "yeah, and I'm jolly old Saint Nicholas!"
__________________

__________________
~ Shannon

shannon in KS is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Discuss Cooking on Facebook

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:10 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.