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Old 10-25-2006, 01:53 PM   #11
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That's why I *never* buy American cars, and rarely American trucks. My '96 Mazda Miata has had no problems that weren't my own doing. We're now a 3-Mazda, 1-Scion family.
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Old 10-25-2006, 02:13 PM   #12
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Quote:
Originally Posted by bullseye
There is a technical service bulletin about this situation; it may be caused by a short in wet weather affecting the rear gate lock mechanism that tells the control module to keep trying to lock or unlock the doors, causing premature failure of the lock actuators. It could be you keep repairing the symptom and your service people miss the cause. TSB 08-023-03 affects 2000 through 2003 Durangos and other similar Chrysler products.
Not to be a killjoy on this, but the presence of a TSB is not considered any reason to warranty a part, or an admission of a "defect" by the manufacturer. (I'm not saying I agree with what I just typed, it's just what it is).

A manufacturer uses a TSB to communicate repair procedures or alerts to the dealers (which are indivually owned and not run by the manufacturer). Many (most) deal with issues like the one described above, and are meant as suppliments to the service and repair manuals. Others are meant strictly as a means to communicate information. (Ford had a rather amusing one a few years back when they included personal message recorders on their SUVs - seems some of the people at the plant were leaving messages on them at the factory, and not using really nice language).

Finding one that describes your issue often won't geta dealership to re-evaluate your claim (same with the factory rep).

Sorry to be a downer on this.
John
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Old 10-25-2006, 02:21 PM   #13
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Originally Posted by phinz
That's why I *never* buy American cars, and rarely American trucks. My '96 Mazda Miata has had no problems that weren't my own doing. We're now a 3-Mazda, 1-Scion family.
Heh Heh... Ford owns and runs Mazda...

In a move sure to amuse/annoy/infuriate trivia buffs and Mustang purists, the new "Retro" look Mustang is built at the Auto Alliance plant in Flat Rock Michigan. (Yes, they kicked the mustang out of Dearborn Assembly for this model, after 40+ years, Mustangs are no longer made in Dearborn). They also make a Mazda model there now, but I can't remember which one.

The Auto Alliance plant is a former Ford assembly plant, that was sold to Mazda. Then Ford bought a stake in Mazda, and in 1989 auto alliance began producing along side the Mazda 6 series a vehicle that was due to replace the Mustang (but didn't due to public outcry) - the Ford Probe.

John
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Old 10-26-2006, 10:52 AM   #14
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part of the reason that {we are or I am} annoyed by this besides the obvious lack of Daimler Chrysler customer service is because my DH loves Mopars. We own 3 and they occupy our garage. 70 Superbee, 67 RT, 69 Roadrunner. He hates that now, he won't feel comfortable buying Chrysler/Dodge products any longer and is furious about the lack of concern, I mean total lack of concern by these individuals we've tried to get to hear our complaints. He thinks it's criminal. I do too.

We'll be dumping this car of mine. I need something else that is less gas hoggish, less large and powerful and more customer friendly if something does go wrong. Now, what to buy is my dilemma. One thing I do know, and by the way my DH agrees that it's brand vs. brand (none is better than any other) as far as Customer Service goes, he says all companies make products with planned obsolescence. Meaning they are all meant to break and then you must replace with another piece of faulty plastic. Uff da! I'm going back to Roy and Dales manner of transportation, Trigger and Buttercup!
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Old 10-26-2006, 11:18 AM   #15
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Hee hee hee, this has been entertaining to read, since it is something I actually know about!

Cars are as previously said, pick your poison. It doesn't matter who makes them, they are machines that malfunction, and can do so in a seemingly infinite number of ways.

Assuming you bought new, and your policy expired in June, Id figure your truck to be a '02, or maybe a late '01. I'm not 100% certain the Daimler/Chrysler merger was complete and in full effect. It hasn't been but recently that you see Daimler influence in Chrysler products, and to be honest, Dodge and Chrysler are putting out some of the hottest vehicles on the road.

Back to foreign v. domestic, all of the American Auto Makers are in to varying degrees with foreign cars. All of the Geos were essentially Toyotas. Now, since Geo is dead, the Chevy Trackers are Suzuki. Ford is most definitely in with Mazda, and Chrysler with Mistubishi!

I looked up what each lists as family brands, and was quite surprised.

Ford Family of Fine Cars: Ford, Lincoln, Mercury, Mazda, Volvo, Jaguar, Land Rover, Aston Martin.

General Motors brands: Chevrolet, Buick, Pontiac, GMC, Saturn, Hummer, Saab, Cadillac.

Daimler Chrysler: Maybach, Mercedes-Benz, Smart, Dodge, Chrysler, Jeep, Freightliner, Fuso (Mitsubishi), Sterling, Western Star.

Under this list, there aren't a lot of options to not buy "American" . . . . . Honda, Toyota, Kia, Hyundai are about it.
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Old 10-26-2006, 01:37 PM   #16
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Heh Heh... Ford owns and runs Mazda...
Actually, Ford owns controlling interest, but Mazda's design is still Mazda based. They borrow from the Ford parts bin, but so does Aston Martin, Jaguar and others.

The cars I own also are not built in the United States. The only Japanese car I've owned that was built in the States was the one we had problems with. Take that as you will.
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Old 10-26-2006, 01:39 PM   #17
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Under this list, there aren't a lot of options to not buy "American" . . . . . Honda, Toyota, Kia, Hyundai are about it.
The Chevy Cavalier is the Toyota Cavalier in Japan. The Geo Prizm was the Toyota Corolla rebadged.
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Old 10-26-2006, 02:21 PM   #18
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Or, compare the Toyota Matrix and Pontiac Vibe! (Built on the same line)

And a question to ponder - which is more foreign? A Nissan SUV designed and built in the US, or a Ford Escort (Old, but just for an example) that was bulit in Mexico using a Mazda engine?

(There is no right answer, as far as I know...)

John
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Old 10-26-2006, 02:49 PM   #19
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Originally Posted by ronjohn55
Not to be a killjoy on this, but the presence of a TSB is not considered any reason to warranty a part, or an admission of a "defect" by the manufacturer. (I'm not saying I agree with what I just typed, it's just what it is).
John
While that is true, John, knowing what might be the root of the problem could, at least, save them having to pay for the same repairs over and over.
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Old 10-26-2006, 02:56 PM   #20
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I've had/have 2 PTs...love(d) em and may buy a 3rd in time. However, that may change tomorrow. Gee aren't I fickle!! no, as this post shows it's the attitude of the company toward it's customers that keeps or creeps them.
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