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Old 09-22-2016, 05:06 PM   #11
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Originally Posted by CharlieD View Post
I bet it did. Problem is. i am still having problems. Takes two-three restarts and even then I have to start and shot down the Internet another 2-3 times. Something is definitely wrong.
Obviously the problem was not Skype - it lies somewhere else. I think it needs a competent technician to delve into the dark recesses to find the problem.

As mentioned, if it's a new machine then return it. No way you should have to put up with that much heartache from a new computer.

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Old 09-22-2016, 05:26 PM   #12
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Not practical now maybe, but Steve has a point. A newly bought Dell PC should rev up fine.
If you have your files backed up, and it's a new system not working right, bring that sucker back into the store. Get a refund.
Buy another. I'm lucky enough to have a computer store nearby. I choose the case among many on the floor, then liquid cooling ,CPU, motherboard, graphics card, memory...and just pay the store $50 on top to put it together in about an hour. Fry's.

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Old 09-23-2016, 06:31 AM   #13
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Spent another hour with another Dell support last night. According to him I had old drives. Makes no sense at all. But he said that it happens with mew computers. The first upgrade is very important. I asked him how is it possible that my old computer, 3 years old, was never updated and it worked just fined. He tried to explain to me, but he might as well be speaking Hindi as I could not understand anything. PC was working fine all last night. Will have to turn it on today and see what is going on. Weird.

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Old 09-23-2016, 06:47 AM   #14
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This might be getting a little advanced, but I've found the following to be invaluable in finding what's running:


It will tell you the source of what's running. If it doesn't have a source listed, then it should be investigated, as it could be malware.

If you've never looked at this before, you will be surprised at what loads at startup.
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Old 09-23-2016, 08:13 AM   #15
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This is ridiculous, Charlie. I bought a new Dell laptop in January and you can bet I would not spend hours on the phone with tech support trying to fix problems with a brand-new PC. I would call them back and insist on talking to a supervisor. Tell them you want a replacement.
The trouble with eating Italian food is that five or six days later you're hungry again. ~ George Miller
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Old 09-24-2016, 11:35 PM   #16
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I'm afraid I'm going to have to. It's doing the same thing again. It's just doesn't want to work when I first turn it on.

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