"Discover Cooking, Discuss Life."

Go Back   Discuss Cooking - Cooking Forums > The Back Porch > Off Topic Discussions
Reply
 
Thread Tools Display Modes
 
Old 05-08-2012, 11:17 PM   #1
Executive Chef
 
Join Date: Apr 2011
Location: Ohio
Posts: 3,899
Gas Station Frustration

Today I filled up the car .. a painful event that has unfortunately become all too common for all of us.

This evening we were at Home Depot and picked up a ton of things and when we went to pay the cashier said our card was declined.

I told her to try it again .. once again .. declined !!

While I was getting another card out to pay with, she casually asked if we had purchased gas recently. I said yes that this morning I had done that.

She said that was probably what the problem was. She then proceeded to tell me that the gas stations now put a hold of $125.00 on your card for up to 48 hours when you purchase gas !!!

I had NO clue that this was going to be done and I am really angry right now.

When we got home I went online and checked and sure enough .. there is a $125.00 charge from the gas station. It was 55.03 to fill up NOT $125.00.

Has anyone else run into this?

I am so spitting mad right now I just don't even know where to start so if anyone has an idea for me as to where I might start my contacts - besides the gas station - in the morning I sure would appreciate it.
__________________

__________________
MrsLMB is offline   Reply With Quote
Old 05-08-2012, 11:25 PM   #2
Certified Pretend Chef
 
Andy M.'s Avatar
 
Join Date: Sep 2004
Location: Massachusetts
Posts: 41,394
This is a practice for gas stations and other vendors too. The gas stations I stop at all have a notice on the pump indicating a hold of "X" dollars. I'm not sure why this is done.

All I can figure is that your card is swiped at the pump before the amount of the transaction is determined so they select an arbitrary amount that would cover the majority of transactions.

I think if you pay inside the gas station rather than swiping at the pump, this does not happen.
__________________

__________________
"If you want to make an apple pie from scratch, you must first create the universe." -Carl Sagan
Andy M. is online now   Reply With Quote
Old 05-08-2012, 11:35 PM   #3
Executive Chef
 
Join Date: Apr 2011
Location: Ohio
Posts: 3,899
Thanks Andy.

This has never happened before and I paid the same way I always have.

I just bought gas at the same place and paid in the same way 2 weeks ago, so apparently it's something new here.

There was a sign on the pump but what it said was if you pay with American Express or use any card that requires you enter a pin that you will be charged $129.00.

Since I was doing neither of those I didn't expect what happened.

My receipt only inidicated the actual amount and not the $125.00.

I will take your advice and go inside to pay from here on out.

I really don't like surprises like this one !

Thanks for your input.
__________________
MrsLMB is offline   Reply With Quote
Old 05-08-2012, 11:56 PM   #4
Executive Chef
 
Join Date: Jan 2011
Location: here
Posts: 3,612
I have had this done too. However as soon as I completed the transaction the purchase was updated to the correct amount. This can be done either by a revised debit or by an initial fee charged and then a separate transaction to refund the difference between the initial amount and the purchase amount.

There is no excuse that this could not be done all in the time that you are on the premises, and the full transaction including any hold amount or refund adjusted by the time you're starting your car and driving out.

I don't use a credit card at a gas station unless it's an emergency. For one, they often charge more for credit over cash. For another, your transaction is complete when you drive off. You have your gas, they have their cash, everybody is satisfied and there's no quibbling when you're gone.
__________________
Greg Who Cooks is offline   Reply With Quote
Old 05-09-2012, 12:42 AM   #5
Chef Extraordinaire
 
buckytom's Avatar
 
Join Date: Aug 2004
Location: My mountain
Posts: 18,769
call your credit card company and dispute the charge. it'll take the credit card company amywhere betweena few days and a few weeks to get around to asking you why you were disputing it. then tell them that the correct amount for the charge that should have gone through. they'll first remove the charge, then after questioning you make the correction, and in the meantime the gas station won't be paid until the correction, and the credit card company will waste resources tracking the problem down.

if enough people do this, the practice will end. credit card companies hate to pay employees to do useless work, and gas stations run on a thin margin so they can't afford too many losses, however temporary.
__________________
in nomine patri, et fili, et spiritus sancti.


Meh nom eh noh...doot dooooo do do do.
buckytom is online now   Reply With Quote
Old 05-09-2012, 03:16 AM   #6
Master Chef
 
Aunt Bea's Avatar
 
Join Date: Mar 2011
Location: near Mount Pilot
Posts: 7,006
This has been done for many years. It used to be set at $50.00 and then went to $75.00, now $125.00. Before they raised it to $125.00 people, with large gas tanks, would complain when the pump would "quit" at $75.00 and not allow them to fill up. It is as Andy said just an authorization at the pump because they have no way of knowing how much gas you will actually buy. The same thing is done with hotels and rental cars.
__________________
Aunt Bea is offline   Reply With Quote
Old 05-09-2012, 07:13 AM   #7
Executive Chef
 
bakechef's Avatar
Site Moderator
 
Join Date: Nov 2009
Location: North Carolina
Posts: 4,084
I see it every time I fill up. I am used to it though. Where I get gas if you use a PIN # there is no hold, the actual amount is taken immediately from the account (I don't use a PIN at a gas station though). If you choose "credit" (which I do) there is a hold. because of these holds I always keep plenty of money in the account if using debit. When using a credit card this is a non issue because I am never even close to my limit, because I pay it off every month, and my limit is high.
__________________
I'm Bloggin'

http://bakingbetter.com
bakechef is offline   Reply With Quote
Old 05-09-2012, 09:45 AM   #8
Executive Chef
 
Join Date: Apr 2011
Location: Ohio
Posts: 3,899
I can understand the deposit thing on stuff like rental vehicles, hotel rooms etc plus you always know that it's going to happen.

But on gas it's completely out of line. They can adjust the amount to the actual cost prior to a person actually leaving the pump as Greg said.

In fact I know that is the way it used to be here because I've gone into my account before right after spending money for the day and all has always been exact and accurate.

If it had been posted that all transactions at the pump were subject to this "depost" then I would not have been caught off guard.

I just think it is so very wrong that they do this without warning.

Lesson learned quickly though ... I go inside to pay from this point forward. Just another inconvenience being thrust upon us due to people who steal gas not unlike the druggies who made it difficult for us to purchase over the counter meds.

I'm still very grrrrrrrrr about this but at least I now understand that it has been going on in other parts of the country and it wasn't some random act of insanity only happening here. And now I also understand that I need to pay inside.

Thanks again for all the input
__________________
MrsLMB is offline   Reply With Quote
Old 05-09-2012, 10:02 AM   #9
Chef Extraordinaire
 
taxlady's Avatar
 
Join Date: Sep 2010
Location: near Montreal, Quebec, Canada
Posts: 18,893
Send a message via Skype™ to taxlady
They do that at some gas stations here, but differently. The gas station I usually go to asks how much you want to pre-authorize for*. Then they get an authorization only. Once the actual amount is known, that amount is charged to your card. I don't know why that don't do that at US gas stations.

As a credit card merchant, myself, I have read in their literature that this can be done at restaurants. I think it is mostly done for stuff that can't really be returned.

*They only do this at night, when there is less staff and a higher risk of someone driving off without paying.
__________________
May you live as long as you wish and love as long as you live.
Robert A. Heinlein
taxlady is offline   Reply With Quote
Old 05-09-2012, 05:21 PM   #10
Executive Chef
 
Join Date: Nov 2004
Posts: 3,494
Quote:
Originally Posted by MrsLMB View Post
Today I filled up the car .. a painful event that has unfortunately become all too common for all of us.

This evening we were at Home Depot and picked up a ton of things and when we went to pay the cashier said our card was declined.

I told her to try it again .. once again .. declined !!

While I was getting another card out to pay with, she casually asked if we had purchased gas recently. I said yes that this morning I had done that.

She said that was probably what the problem was. She then proceeded to tell me that the gas stations now put a hold of $125.00 on your card for up to 48 hours when you purchase gas !!!

I had NO clue that this was going to be done and I am really angry right now.

When we got home I went online and checked and sure enough .. there is a $125.00 charge from the gas station. It was 55.03 to fill up NOT $125.00.

Has anyone else run into this?

I am so spitting mad right now I just don't even know where to start so if anyone has an idea for me as to where I might start my contacts - besides the gas station - in the morning I sure would appreciate it.
Stop using you credit card so much
__________________

__________________
Have you had your habanero pepper today????
The hotter the pepper, the better the pepper!!!
kleenex is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Discuss Cooking on Facebook

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 02:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.