Originally Posted by CarolPa
Thanks, everyone. I will pass this info on to my BIL since I have no idea what you're talking about. I don't think he got anything with the laptop. All I know is it has Windows 7.
That makes it a fairly new computer. Not brand new, but fairly new. win_7.
I second formating the hard drive or replacing it.
Get all the information from the laptop itself. Find what you can on the internet as far as utility and resource CD's or files.
You could go to the manufactures web site and get the drivers you will most likely need to replace.
He can get this this going with some time invested and patience. Good luck.