What Can I Say?
pdswife, looks like YOU win! When I had my trouble, I called for manager, his response after detailed explanation was to take it up w/delivery. He had no control over how they handled things. He said I wasn't the first to complain. He had no apology or anything. What a complete waste of time. Customer service in this country is getting bad, real bad. But if you look at the whole picture you can see this country doesn't make hardly any products anymore. We are going toward Cust omer Service jobs and when there is excess is suffers. See it more and more. When I talk to someone who offers me help, I appreciate their sense of duty that I immediately talk to their supervisor so they are made aware of their employee doing what they are supposed to. No discipline in this country, nor integrity. I feel I trusted SEARS so much that my sense of pride is gone.
jkath, I had to spend $1700 to have ONE tree taken down. Storms we had here damaged it which caused all my problems of refrigeration in first place. At least I am thankful the tree did fall on my house. It is gone and I think of what could have been instead of money that it took. Have to look at positives. In pdswife case, I am still looking.