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Old 10-16-2006, 11:24 AM   #541
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Lousy, stinking, good for nothing @(&$)(@&)!!!!!!!! Computer at home!!!

John
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Old 10-16-2006, 11:28 AM   #542
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Out of interest, what does the shouting icon say? I reckon it's "Bad boy".
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Old 10-16-2006, 11:38 AM   #543
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today's vent: I'm shelling out $2,000 this week to have 3 palm trees removed from my property. That was the money I wanted to use for shutters. grrrrrr.
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Old 10-16-2006, 11:43 AM   #544
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Pain

This column has pain, both mental and physical. I am sorry to read about this.

pdswife, did you have a freezer already? If so, what did you do w/the food in t he meantime? With my fridge, all the food was on the counter. Goes to show you can't believe SEARS anymore. No amount to compensation can account for all the stress they cause. Seems to have no concern. Doesn't anyone have conscious responsibility anymore? Always excuse.

About the arthritis, my cousin advised me to use something over the counter called JointFlex. The cost was almost $20 but the pain I had was so bad I went ahead and tried it. They had money back guarantee. With continued use it worked. I just could not believe it. It is only suggestion and w/prayer my problem got relief. I know I used around 5 tubes in the beginning but it helped. That is what is important. Who can accept const ant pain?
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Old 10-16-2006, 01:25 PM   #545
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I already had a freezer. This one will be an extra. The freezer arrived this morning. MORE PROBLEMS!!!! Saturday when I talked to the delivery people they said to tell the delivery guy to CALL THEM when he delivered the freezer today so that we could set the gift card up. The delivery guy lied right to our faces and said that there was NO way he could call them. HE didn't even have a phone #! How in the world could that be. He has to be able to comunitcate with them. They have to be able to comunitcate with him. The last two delivery guys called them from the truck....

We said we wouldn't sign the delivery paper until we talked to some one and he just walked away... we asked him his name.. he just kept walking.. we asked him again and he just ignored us. He left the freezer but, it's not hooked up or installed ( installation was part of the deal)... He was so mean and rude. and BIG AND UGLY!!! Luckily Paul was here this time and saw the whole thing.

He called the delivery place and we worked it all out, a service tech will be coming to install it sometime today between 1-5 which means I have to stay home again waiting....ugh.

BUT, the part that really makes me mad is that we have meat waiting at the butchers. 2 hours away from here. Paul was there this weekend and could have picked it up but..since we didn't have a freezer to put it in, I HAVE to drive over there Wed. to get it!!!! Luckily gas prices are going down a little.
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Old 10-16-2006, 01:35 PM   #546
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You need to make sears aware of ALL of the problems.
Call, and ask to speak directly to the head of the mgt.
Do not let them say the mgr is busy.

Tell them of all happenings, even the meat waiting at the butchers. They need to compensate more than is necessary. My suggestion would be a much-longer warranty than they've given you. If they are not interested,
let them know you will not be using their services anymore, and have already notified all friends/family of this unbearable situation.


and, when you're done, have a big bowl of ice cream. That always helps.
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Old 10-16-2006, 09:31 PM   #547
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can ya stand some more??


Five o'clock passed with out a service tech knocking on the door. I called delivery... my file said that " a service call" had been set up but, when delivery called service to check... NOTHING. Who ever said they set it up really didn't!! So, now... I have to wait here all day again wed. I'm ready just to tell them to come pick the dang thing up.

Jkath, we are getting a 100 dollar gift card from Sears for all our trouble.
But, I don't think it's enough.

We will not be shopping there again.
This is just plain silly! I don't get mad. But boy oh boy am I mad NOW!!!!!!


Ice cream..yes, with a cup of kaluha poured on top. lol
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Old 10-17-2006, 08:56 AM   #548
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Don't get me started on Sears. I have sworn never ever to set foot in their stores. I had the most horrendous time with them when I moved and bought all new appliances for the house. Do you know that when you pay for 'installation' that means they will plug it in for you!

My vent this morning is Mr HB and I overslept and now my oatmeal is cold. I'm hoping this doesn't set the tone for the rest of the day.
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Old 10-17-2006, 10:04 AM   #549
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What Can I Say?

pdswife, looks like YOU win! When I had my trouble, I called for manager, his response after detailed explanation was to take it up w/delivery. He had no control over how they handled things. He said I wasn't the first to complain. He had no apology or anything. What a complete waste of time. Customer service in this country is getting bad, real bad. But if you look at the whole picture you can see this country doesn't make hardly any products anymore. We are going toward Cust omer Service jobs and when there is excess is suffers. See it more and more. When I talk to someone who offers me help, I appreciate their sense of duty that I immediately talk to their supervisor so they are made aware of their employee doing what they are supposed to. No discipline in this country, nor integrity. I feel I trusted SEARS so much that my sense of pride is gone.

jkath, I had to spend $1700 to have ONE tree taken down. Storms we had here damaged it which caused all my problems of refrigeration in first place. At least I am thankful the tree did fall on my house. It is gone and I think of what could have been instead of money that it took. Have to look at positives. In pdswife case, I am still looking.
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Old 10-17-2006, 10:10 AM   #550
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Add to It

I recycle all my papers, bottles, plastic, etc. hoping it will help environment. Sure! Yesterday in my mailbox received outside cover of prayer book I get once month w/addressed portion. I had torn the address off the prayer book and recycled it. Now how do you think this happened? Does someone go through the recycling bin and have the time to do this stuff? How come the post office accepted it. There was nothing attached just the mailing label portion. I am sure going to post office and question this. Do we have to go through everything we recycle? First, trouble w/telephone now post office? Do you know what kind of lesson I am supposed to learn here? I am getting confused and MORE paranoid than usual!
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