Originally Posted by In the Kitchen
I feel it is the store's problem if shoes don't work for someone.
Actually, ITK, I don't really think it is the store's problem. I've bought shoes, brought them home and worn them only to discover that my feet swell sometimes and the shoes just don't work. That's something the store has no control over.
Unless the shoes are obviously damaged then, yes, the store should offer them at a reduced price. However, if it is an issue of the soles being a bit soiled or scuffed, I would have no problem with them.
Many goods are returned to the stores from which they came. How many times have we bought a piece of clothing that we loved in the store and then brought home only to discover it's just not right. Back it goes and back it goes on the rack/shelf. They're sold at full price.
Just my take.