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Old 04-02-2013, 08:01 PM   #1041
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Well that's a pain in the patooty, BC. My DH told them not to call him unless the actually can find a suitable plan, based on his usage, that saves him money. They don't pester him any more.
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Old 04-02-2013, 10:09 PM   #1042
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I have a free phone and service due to my age. I called them tonight to ask if they had a phone with larger keys. I think I am going to be getting a new phone in the mail shortly. She had an accent that I found hard to understand.

I forgot to tell her I want the same number on the new phone. When I had my line phone I got weekly calls from Verizon asking me if I wanted to upgrade and add on more services. I had all junk stuff removed because I didn't need them. As a result I was able to bring my land line bill down to $17 a month. And they wanted me to add to me bill? I think not. Then when I called and wanted my land line disconnected, the woman argued with me about all the things that could happen if I relied on just a cell phone. I ended up yelling at her and told her to just disconnect my line.
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Old 04-02-2013, 10:18 PM   #1043
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I haven't had a land line for ten years and I don't miss it one bit.

I also got rid of cable TV and home internet service.
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Old 04-02-2013, 10:34 PM   #1044
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I've been getting a call daily on my cell phone, an 888 number, it rings three times and then disconnects. I googled the number and it turns out that it is Verizon Wireless.

Yesterday, I was finally able to answer it. The lady on the other end asked if I would like to review my plan to see if it meets my needs. I said "no, every other plan you have is more expensive than the one that I have and I'll lose my unlimited data". Then she goes on to tell me how I'm not using all that much data, to which I reply "I don't use my spare tire either, but I'm not throwing it away". Then she asks if I would like to upgrade my phone, I said no, because then I would lose my unlimited data! I told her good day and as I was ending the call, she told me that I was eligible for a free iPhone. At that point, I raised my voice and said, "ARE YOU FREAKING KIDDING ME, HAVE YOU NOT HEARD A WORD THAT I'VE SAID" and then hung up the phone.

Here is what really ticks me off. I am a loyal customer of 13 years, I pay a rate higher than most other companies, because where I live, they have the best coverage hands down. The fact that they are trying to dupe me into a plan that will cost me about $20 a month more, and give me less, infuriates me. Both of our smartphones are old enough that they are long since paid for, so we are just a huge cash cow for them at this point, almost all of the bill that I pay to them is pure profit. AND THEY WANT MORE!

Thanks for letting me rant!
Don't even get me started on how Verizon screwed me out of my unlimited data plan (even their customer service folks were appalled and tried to make amends). However, it's the only plan that works everywhere. Had to laugh at Baby Bro, who had to use Mom's rickety land line as his US Cellular service didn't work in the boonies. And a colleague today having to use her Sprint phone outside in 28 weather as it didn't work anywhere indoors either.
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Old 04-02-2013, 10:49 PM   #1045
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Verizon .....

Only had them because where we lived they were the only coverage. Trying to get rid of them was ridiculous. They tried really hard to shame me into staying .. warned me of all the horrible things that would happen if I switched .. then they tried to sell me a new phone .

What part of no thanks, I don't want it or cancel my account do they not understand !!
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Old 04-02-2013, 11:02 PM   #1046
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It is all based on the commission system. If the caller can't sell you what they conceive to be a better service, they don't get a commission.

I have Assurance sponsored by Virgin. It is a free program for the elderly. I have no problems with it except that the keys on the phone are just so small. So I requested one with larger keys. I will see what happens.

I did have SafeLink. I hated it. Could not make or receive calls indoors at all. I certainly didn't want to have to go downstairs and outside to make or receive a call.

I also have Skype. I can make calls from my computer. So when I get a call that I know is going to be a long one, I call the person back on the computer. That way I don't use up my minutes. I make a lot of my calls on my computer. The calls are much clearer and I can hear the other person so much easier. For some strange reason I have trouble finding just the right place on my ear to place my cell phone.
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Old 04-02-2013, 11:52 PM   #1047
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I have my phone through my cable service. I have a TracPhone for emergencies when we are out and about. And to call Shrek to see if he has Prince Albert in the can...
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Old 04-02-2013, 11:57 PM   #1048
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[QUOTE=PrincessFiona60;1254713]I have my phone through my cable service. I have a TracPhone for emergencies when we are out and about. And to call Shrek to see if he has Prince Albert in the can...[/QUOTE]


You are so fresh.
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Old 04-03-2013, 12:10 AM   #1049
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You are so fresh.
He's onto the wild calls from my co-workers...
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Old 04-03-2013, 07:15 AM   #1050
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Don't even get me started on how Verizon screwed me out of my unlimited data plan (even their customer service folks were appalled and tried to make amends). However, it's the only plan that works everywhere. Had to laugh at Baby Bro, who had to use Mom's rickety land line as his US Cellular service didn't work in the boonies. And a colleague today having to use her Sprint phone outside in 28 weather as it didn't work anywhere indoors either.
That's what has kept me with them, the coverage! I can't remember the last time I had a dropped call, or had a gap in signal. It's one of the only services that will work well when I visit my mom in northern Maine!

Sprint uses a 1900mhz CDMA signal that doesn't penetrate buildings well, Verizon uses a lower frequency, that does much better. I know way too much about this stuff, LOL!

There is one prepaid that uses the Verizon network called Page Plus, they have been around for quite a while (since pagers were a thing), I might try them eventually. They sell a plan for $55 per month that is the same that Verizon charges $100 per month for!
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