Petty Vents

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I usually get a phone call the day before...but the appointment had been made on Friday for Monday...They bent over backwards to get me in last Monday at another facility that had an opening.

At the time, it was very important that I have the test ASAP...why would I have agreed to a week later?

So no, their fault and I think Alix's missed appointment was "their" fault, too...for the reason's she stated. Too bad the reception and appointment help are too rude to accept they made a mistake. I bet Alix wouldn't have had to vent if they had just said, "Sorry" and helped her rearrange a time better for her.
 
I have the clearance papers for my stuff from Denmark. I arranged for a mover for tomorrow. I'll let you all know how it goes. Looks like the patio door option is getting easier. I can actually see the ground in places. The snow is vanishing.
 
Most of the appointments I am getting lately for specialists or tests want me to call them a week before to confirm the appointment. They say they don't have the manpower to call everyone and if you don't confirm and something happens it is your fault.

I finally have my MRI tomorrow at 8:15 pm after almost a year and a half and I called a week ago having to leave a message. Their recorded message said if the appointment was okay, they wouldn't call back, which they didn't. If something happens and I am bumped I won't be a happy camper!
 
Wow, I'm back venting again. Seems like I go forever without needing it then WHAM.

My vent today is petty, but really, that's what venting is for! I went for an appointment at the Dr's today. (Nothing serious, just follow up) and when I arrived I was informed that my appointment was for 1pm not 215pm. I KNOW that was not my error, I wouldn't make an appt for 1pm when I teach til 2. I offered to make another appt, but was told they would fit me in. I waited for nearly an hour (did I mention my daughter was in the car waiting for me because I was only supposed to be in and out?) and then politely asked to make a new appointment as I had another appointment to get to. I won't bore you with the details, but there were 3 ladies behind the desk and they were all rude as can be. They made me feel like I was a low grade moron and there was never even the slightest acknowledgment that this could have been a clerical error on their part.

I think I was so frosted because I take some pride in being highly organized and scheduled. I color code my freaking daytimer for goodness sakes. In 13 years, I've never missed or been late for an appt there, and yet...my fault. Grrr.

OK, better now. Thanks for letting me get that out of my system.


Yep, Alix. I have no idea who is running the show. I have to go to my doc every 3 months for a cortisone shot in my knee. Each appointment is set up at the end of the appointment before it. Can you say "every 3 months!"

They give me an appointment card (with the date time, etc.) written on it like I'm a three-year-old. I take the card, write the date on my calendar and make sure there are no conflicts. God forbid that should be the case.

Now, and they know this, I live more than an hour away from their office. Remember I said this.

Several days before my appointment I get an email reminding me of the appointment. That's fine, but the email asks me to "confirm" by clicking on the "confirm appointment" link, which I DO.

Then, get this, as I am driving to the appointment, usually about 20 minutes before my appointment, I get a voice message on my cell phone. This message is a reminder that I should show up for my appointment. They say, NOW, that if I don't cancel/reschedule the appointment more than 24 hours in ADVANCE, I'll be charged for the appointment. HUH!!

Well, now, isn't this an impossibility?

After 3 times of this, I called the doc's office and asked to speak to the scheduling person. He told me that he couldn't help me because the scheduling office was in a place 2 states away. Well, crap and a half.

I called THAT office, gave them my comments/predicament/dilemma and was told that I would have to talk to the doctor the next time I had an appointment with him.

This is a classic "no win" situation!!!
 
Yep, Alix. I have no idea who is running the show. I have to go to my doc every 3 months for a cortisone shot in my knee. Each appointment is set up at the end of the appointment before it. Can you say "every 3 months!"

They give me an appointment card (with the date time, etc.) written on it like I'm a three-year-old. I take the card, write the date on my calendar and make sure there are no conflicts. God forbid that should be the case.

Now, and they know this, I live more than an hour away from their office. Remember I said this.

Several days before my appointment I get an email reminding me of the appointment. That's fine, but the email asks me to "confirm" by clicking on the "confirm appointment" link, which I DO.

Then, get this, as I am driving to the appointment, usually about 20 minutes before my appointment, I get a voice message on my cell phone. This message is a reminder that I should show up for my appointment. They say, NOW, that if I don't cancel/reschedule the appointment more than 24 hours in ADVANCE, I'll be charged for the appointment. HUH!!

Well, now, isn't this an impossibility?

After 3 times of this, I called the doc's office and asked to speak to the scheduling person. He told me that he couldn't help me because the scheduling office was in a place 2 states away. Well, crap and a half.

I called THAT office, gave them my comments/predicament/dilemma and was told that I would have to talk to the doctor the next time I had an appointment with him.

This is a classic "no win" situation!!!

Try being a nurse, trying to get ahold of a doctor or his office, for the needs of a patient...and all I can get is an answering machine or a receptionist. It's an absolute nightmare at times!
 
We got one. I think there are at least two more in there. But, he won't let us near him anymore. I guess the first one hurt him too much. He can't use that foot. Looks like I will be spending my day off at the vet.
Which leads me to another vent. lol. I have to wait until the propane technician comes to fix our tank. Seems we have had a leak for quite a while. Three 900 dollar fill ups since Christmas. I am going to have to fight for some kind of credit. It probably has been leaking for months.
 
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Holy geez Rock! Hoping things get better in a hurry for you!

PF, Re: saying sorry about that and making another appt, yep! I didn't need them to admit it was their mistake, I don't really care. What p!ssed me off to no end was the implication by ALL the desk staff that this was MY error and their snotty attitude. Really, has all common courtesy disappeared? When I deal with people (and I do it all day everyday) I am polite and pleasant until someone is rude to me. Its not that tough a thing to do. And I don't take out my irritation with one client on the next!

Katie, geez louise! What an organizational nightmare. Take those little appt cards though, they are your "proof" if any clerical staff make an error!

LP, you have to call THEM to confirm? Weird. Admittedly, I don't see specialists often so I am not a reliable source, but all my interactions with them have been very smooth.

And honestly, I'm an adult...so are they, neither of us should need to make a call and confirm an appointment. If an error is made, lets not point fingers, lets just move along and fix things.

Rock, give your poor puppy a hug from me when he will let you. Would he let you soak his paw in some warm water with epsom salts in it? That might help get the quill out.


 
Things are better. The Propane Tech came by and found a major leak in the tank gauge. He said we should get a big credit. The dog is starting to use his paw a bit. I never had a chance to go to the vet today, so we will see what he is like tomorrow. He is dragging his toys out of the box, so he can't be too bad. lol
 

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Things are better. The Propane Tech came by and found a major leak in the tank gauge. He said we should get a big credit. The dog is starting to use his paw a bit. I never had a chance to go to the vet today, so we will see what he is like tomorrow. He is dragging his toys out of the box, so he can't be too bad. lol
What a beautiful Pup. Hope he gets better soon. Those quills can be nasty.
kadesma:)
 
Glad to hear things are going better Rock. Yes, that is one beautiful doggie. Dogs and porcupines, what a PITA. Is it his first run-in?
 
We've got so much frozen crap in our two refrigerators the freezer doors don't close properly. This was like the third night in a row that I've come home to discover both freezer doors ajar. I dumped out a third of the frozen goods out of each fridge onto the kitchen counter. My wife buys them and stuffs them to the max. Next week I'll get to the non freezer portion of the fridge and also the pantry. Talk about hoarding crap. At the end we end up throwing out have of what she buys. I'm fuming tonight. My wife will come home from work in a few minutes and see about 30 lbs of frozen stuff dumped on the kitchen counter.
 
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that same thing just happened to me, roadfix. the freezer door was open just a bit, but it was like that for days. everything inside the freezer had a layer of frost on it.

and my wife wastes food the same way. she thinks it's ok to buy stuff, freeze it "before it goes bad", then throw it away when we need more room to continue the cycle.

btw, don't put defrosting things on the counter. put them in the sink or you'll get water and blood all over the place.
 
I just cannot believe how much food we end up throwing out......especially produce. I asked my wife last night to please not buy any food for a month.

I am doing much better, throwing away less, saving money and have room on the freezer for unexpected bargains, by shopping by the week. It's been working for me and I am saving enough that I can purchase better quality. I also buy bananas every other day...they have a very small wondow of when I can tolerate their flavor and sweetness.

It does help that the grocery store is on the way home from work!:)
 
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