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Old 08-30-2014, 03:21 PM   #3381
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I'm having an awful afternoon!

This morning I made a change to my pc that required me to sign into all of my accounts. The only two accounts that I do not have passwords for are FB and email. I have been going around in circles with Microsoft trying to recover my email account and I think it is just about hopeless. I saw a glimmer of hope when I found a telephone number on the internet for microsoft customer service 800-642-7676. I called and a young man gave me another number to call 866-612-4220 for a company called Omni. It started sounding like a scam or a sales pitch so I bowed out before giving them too much information.

Do any of you have a clue on how I can get to a genuine Microsoft employee that can help me with my problem?
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Old 08-30-2014, 06:52 PM   #3382
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Sorry, Bea - wish I had the smarts & info to help you out. Good luck.
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Old 08-30-2014, 07:11 PM   #3383
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Sorry, Bea - wish I had the smarts & info to help you out. Good luck.
Thanks,

I may just say to heck with the computer, we'll see.
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Old 08-30-2014, 10:11 PM   #3384
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At least you can still open the door to DC, so you have that. And us!
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Old 08-31-2014, 07:22 AM   #3385
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Aunt Bea, can't you do a System Restore to a restore point before you made the changes?
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Old 08-31-2014, 09:45 AM   #3386
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Originally Posted by Zhizara View Post
Aunt Bea, can't you do a System Restore to a restore point before you made the changes?
I tried and had no luck.

I will probably just create a new FB and email account.

I should get rid of the computer, with internet fees and other odds and ends it costs me about $600.00/yr for a toy and that does not include the money I spend on unnecessary shopping!

I would miss the social interaction, I spend more time with folks on the internet than I do with my own family and sad to say I enjoy it more!
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Old 08-31-2014, 10:33 AM   #3387
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Aunt Bea, can't you do a System Restore to a restore point before you made the changes?
I always forget that SR is there. It is only when I have screwed everything up that I remember or I have to call Spike to my rescue.
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Old 09-02-2014, 04:40 PM   #3388
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That's fine in PA, but in MA he should know the left lane belongs to me.

If we're ever in MA I'll be sure to let him know!
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Old 09-02-2014, 09:14 PM   #3389
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Originally Posted by Aunt Bea View Post
I tried and had no luck.

I will probably just create a new FB and email account.

I should get rid of the computer, with internet fees and other odds and ends it costs me about $600.00/yr for a toy and that does not include the money I spend on unnecessary shopping!

I would miss the social interaction, I spend more time with folks on the internet than I do with my own family and sad to say I enjoy it more!
Don't you dare go anywhere!
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Old 09-02-2014, 09:24 PM   #3390
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Please, NOOOOOO, Aunt Bea. I love you. You make me laugh and give smart advice. Please don't leave us. What would you do without us?
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