Caslon
Executive Chef
My vent isn't petty. This is my yelp review of my dermatologist company, and, to an extent, my insurance (Medi-Cal).
1.0 star rating 12/20/2016
"Everytime I get approval from my insurance for a procedure (The diagnosis return call itself takes 2 weeks, then the Insurance approval after diagnosis takes 2-3 weeks!), the
receptionist tells me the doctor is on vacation (again???) and that it will be 6 weeks to remove a squamous cell cancer. This doctor (Venkat) must vacation a lot.
Let's add this all up. Ready? 1 month wait for the initial consultation. Biopsy taken. 2 more weeks waiting for phone call with results of biopsy. 3 weeks for approval by insurance company to go ahead with removing squamous cell cancer. 6 weeks to wait until the doctor will do the procedure. GRAND TOTAL 15 weeks!!!!!
Another thing. I paid out of pocket ($125) for up to five skin tags to be removed. He froze two of them and one of them needs another freeze because it's still there. They also overlooked that they owe me 3 additional skin tag removals ($125 for up to 5 skin tags removed). I had to call them and show them the flaw in their logic before they admitted they owe me 3 more freeze offs.
Anyone who's thinking about giving Dermatology Specialists, Inc. 5 stars, read the above again.
1.0 star rating 12/20/2016
"Everytime I get approval from my insurance for a procedure (The diagnosis return call itself takes 2 weeks, then the Insurance approval after diagnosis takes 2-3 weeks!), the
receptionist tells me the doctor is on vacation (again???) and that it will be 6 weeks to remove a squamous cell cancer. This doctor (Venkat) must vacation a lot.
Let's add this all up. Ready? 1 month wait for the initial consultation. Biopsy taken. 2 more weeks waiting for phone call with results of biopsy. 3 weeks for approval by insurance company to go ahead with removing squamous cell cancer. 6 weeks to wait until the doctor will do the procedure. GRAND TOTAL 15 weeks!!!!!
Another thing. I paid out of pocket ($125) for up to five skin tags to be removed. He froze two of them and one of them needs another freeze because it's still there. They also overlooked that they owe me 3 additional skin tag removals ($125 for up to 5 skin tags removed). I had to call them and show them the flaw in their logic before they admitted they owe me 3 more freeze offs.
Anyone who's thinking about giving Dermatology Specialists, Inc. 5 stars, read the above again.
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