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Old 05-19-2008, 11:13 AM   #1
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Restaurant Rant


I'm sick and tired of bad food at fine restaurants. The DW and I ate at Ombra in the Borgata hotel in Atlantic City. I splurged and ordered the Surf & Turf which was supposed to be a Kobe flank steak with crab stuffed shrimp. The server didn't ask what temp I wanted the steak so I figured it would automatically be cooked to med/rare since it was a prime cut of meat.

The entree was served, and before I even cut into the steak I knew it was 1)overcooked and 2)not Kobe. I cut into the piece of meat only to find a tough, well done steak. I then cut it in half and asked the server "What temp did the chef cook this to?" He saw it was way overcooked and replaced it with a new one.

Ok, fine.

The second steak comes out. I cut into it to find a med well to well cooked steak. There was only a slight section of pink in the center. Medium cooked pink. The DW told me to send the second one back, but I declined and dealt with it. Still the steak was not tender. When we were pretty much finished, I asked the server whay the chef cannot cook a steak? And he replied that the cut was thin in comparison to their filets which probobly caused some difficulty. ........that did it. I said "I cook better steaks at home from the supermarket! Whoever is cooking should allow for the difference in thickness, it's common sense!" blah...blah...blah

The shrimp looked like they were prepared the night before. They had that "been sitting around" look to them. The entrees are served with some sort of greens that weren't too bad. The DW had salmon which was as thin as a piece of paper and they burnt the olive confit or whatever crap they put on top of it. Some things were overseasoned, some under seasoned.

I knew when we were served our bread that there would be an issue. They serve a regular white Italian slice of bread along with some sort of onion bread. Well, the onion bread had that raw garlic, fake onion taste to it. A person at the table next to us even asked if there was garlic in it, and the server replied "no".

I cannot tell you the last time we went out to what should have been a great dinner and walked out happy. The people, I say people because you cannot title yourself as a Chef with garbage like that, should be in some other line of work. I wanted so bad for that restaurant to prove it was Kobe I was served, but I controlled my temper.


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Old 05-19-2008, 11:22 AM   #2
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It's true. Some restaurants never were much. Others lose it. It takes a lot of work and passion to run a top notch restaurant--even of the diner quality. Unfortunately, Atlantic City gets a lot of transient visitors to the hotels and casinos and restaurants don't feel they have to maintain standards to get customers.

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Old 05-19-2008, 11:24 AM   #3
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Sorry Jeeks.... we eat out quite frequently and I know how you feel when you don't get what you want or the service stinks. Did you speak to the manager? I wonder if they are trying to cut corners (economic reasons) by purchasing inferior food as opposed to the top quality that it sounds like they should be serving.

DH and I went to one of my favorite restaurant this past weekend and I decided to try something new that I spotted on the menu. It was sea scallops atop a avacado/corn relish on crisp tortillas. The scallops had a brassy/metal taste to them and the relish and chips were just fillers to justify the $9 spent on it. I expressed my dislike for the new menu addition and the waiter could of cared less. He was not even interested in my opinion and quickly cleared our table and gave us our check.

With all the competition out there, you think that they would want to know how new menu additions are fairing with the customer base.

I go out to spend my well earned money, I expect quality food and better than fair service. In your case Jeeks, I would have wanted them to prove it was kobe... that would hack me off!!!!
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Old 05-19-2008, 11:25 AM   #4
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That is too bad. It is so unfortunate when you go out and want to have a go out, relax and have a great meal, but don't. Happens all the time and that's why I sometimes don't even want to go out anymore. It is funny when you go to a place that is not as 'nice' and get better food and service than at a 'nice' place.
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Old 05-19-2008, 11:33 AM   #5
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Wish you were closer. I would take you to a local bar/restaurant that serves local black angus beef steaks cooked to perfection. The best part.. it won't kill your wallet.

They serve a really nice 18oz. NY Strip(oh, a 22oz. if you are hungry) cooked to order, baked potato, salad, home made fried rolls with apple butter. The entire meal, with drink, will run you about $20.
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Old 05-19-2008, 11:36 AM   #6
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Only place in NJ I've had a steak cooked the way it was supposed to be (and Im not talking prepared etc. etc. as a steak can be prepared 100 different ways but "cooked right" ) was at Manhattan Steakhouse, consistently. My steak at Flemmings wasn't so bad either (although atmosphere stunk)

I ask for it rare, rare, bloody rare and still get it medium well at every other place.

I gave up.
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Old 05-19-2008, 11:37 AM   #7
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What a dissapointment!

Though a "Kobe Flank Steak" would have roused some suspicion for me.

And flank steak of any type should be cooked to medium at most or it'll be very tough and unappetizing.

And Sattie, a brassy metallic taste to scallops means they were bad. Definitely send them back.
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Old 05-19-2008, 11:43 AM   #8
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I heard Manhattan Steakhouse was good as well.

This place offered $4500 (forty five hundred dollar) bottles of wine. There is no cutting corners.

I know what a good steak tastes like, and if I'm paying a ridiculous amount for it, I better get it. "Sheesh!" I'm still aggrivated.

The service was fine, and I showed my appreciation for it. He did remove one round of wine for us. (big whoop, but still)
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Old 05-19-2008, 12:11 PM   #9
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That sux Jeekinz, I would be so mad having to pay for such an awful meal. You should write a letter to the manager.

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Old 05-19-2008, 12:22 PM   #10
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Originally Posted by Jeekinz View Post
This place offered $4500 (forty five hundred dollar) bottles of wine.
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