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Old 08-05-2008, 10:49 AM   #11
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This makes no sense to me. Doesn't the wait staff touch the dishes when they clear the table? What is the difference between touching a plate in which someone has finished eating and touching one where they want the leftovers? Shouldn't the waitstaff have clean hands anyway if they are dealing with food?
I've had servers tell me that this is also the case in MA. But more often than not the server handles the food and puts it into a container.
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Old 08-05-2008, 10:53 AM   #12
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Even nicer restaurants around here bring the cartons to the table and let the patron dish up what he wants to take home.

It's a shame you got a grumpy waitress...that can ruin the whole meal.
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Old 08-05-2008, 10:56 AM   #13
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I kind of like putting the left overs in the box myself. Of course some foods, like Chinese, are a little messier than what I typically bring home, so that could make a difference. I haven't actually seen a place that did it for you since I was a teenager, and then they used those "doggie bags" rather than boxes. I'll never forget one woman I read about. She was embarrassed to ask for a bag for herself, so she made a point of letting the server know that it was for her dog. When the server came back she told her that the staff loved dogs and wanted to help out, so they threw the other scraps they had in with her left over steak!

BTW, I agree that the way you are treated in a restaurant is definitely very important, and I would not have tipped in that case either.

Barbara
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Old 08-05-2008, 11:01 AM   #14
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You did the right thing Larry. You should post the name of the restaurant.

As far as the "doggie bags" are concerned: In Jersey the wait staff always packs the leftovers. Usually we just tell them what we want off the plate or wrap the whole thing up. Some places, say you had half a turkey club, they will pack the remaining half but put in a fresh pickle and cole slaw.

The DW (a waitress) likes packaging it herself so she just asks for the empty container.
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Old 08-05-2008, 12:04 PM   #15
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The restaurant owner was most likely not present, the waitress works part-time, gets paid minimum wage, and obviously didn't give a hoot about quality of service. She probably offers this level of service to every patron.
If this was a local restaurant in my town I would have definitely contacted the owner and explained your family's displeasure and dining experience with this particular waitress. You'll be doing the restaurant owner a big favor.
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Old 08-05-2008, 12:14 PM   #16
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Sorry about your bad experience. I hate feeling disapointed when I pay good money and expect to get a good meal, service included. As for packaging the leftovers I cook and serve in a small restaurant inside of a Whole Foods Market and I always pack up the food for my customers. I also always put on gloves to pack up any leftovers, and wash my hands frequently. I feel that it takes little effort for me to pack up the food, but it is appreciated by the customer. As a customer when I go out to eat I appreciated being waited on from begining to end and that includes the server packaging up the leftovers.
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Old 08-05-2008, 12:15 PM   #17
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I hate waiting in the restaurants. But food is by far more important to me than service. And in all the truth the rudest waiting suff I encountered in NY. Which I hapily can be rood back.
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Old 08-05-2008, 12:44 PM   #18
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I've been thinking about this and I realize that I don't think of the wait staff as touching my food, that's for the cooks to do. The wait staff touches the plates only, don't wear gloves, and I often see them grab a box from a pile of other boxes and you never see them wash their hands unless they go to the restroom. I don't want those hands touching my actual food. So I can see how some states have guidelines about who packages up left overs. A lot of the places I eat actually have two plate, one that the food is on and one that the plate that the food is on sits on. Another thought, in more than a few restaurants I've been to the wait staff doesn't remove the plates at the end of the meal, the bus boy does.

About the rude waitress. It could be a family restaurant and she doesn't want to be there in the first place so she treats customers lousy hoping to be fired. Back home the only Chinese restaurants we went to were family run, no outsiders.
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Old 08-05-2008, 12:57 PM   #19
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I believe either you do your own bagging or the waitress takes the food back into the kitchen and the food handlers do the bagging for you.
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Old 08-05-2008, 01:22 PM   #20
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I believe either you do your own bagging or the waitress takes the food back into the kitchen and the food handlers do the bagging for you.
I wouldn't trust food once taken out of my sight. I can't remember even in California ever having them take my food and bagging it. I worked at a restaurant at 18 and customers bagged / boxed their own way back then, 1982. I guess that's why I insist I do it, it's been how it's "been done" forever in my dining experiences.
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