The day after (yes, really not a general "day after"
) we moved into the place where we live now the plumbing broke in our only bathroom...Trust me, I'll spare you the horrific details but it was not just the toilet that was out of service, or should I say backed up. It was likely broken before we got there...
Anyhoo it took at least 4 different plumbers and 2 weeks before the landlord got it fixed up! I was not a happy camper on any level!!! As it meant finding other places to bath and so forth!!! To this day (over 4 months later) I am still hesitant everytime I flush!
I second what Cara said, if you can try to find out if this problem is affecting everyone on your street, and stand your ground when you call the water company. You've got tons of sympthy from me! I hope it gets cleared up ASAP!!