"Discover Cooking, Discuss Life."

Go Back   Discuss Cooking - Cooking Forums > The Back Porch > Off Topic Discussions
Reply
 
Thread Tools Display Modes
 
Old 08-01-2007, 04:33 PM   #21
Executive Chef
 
Join Date: Aug 2004
Location: SE Pennsylvania
Posts: 4,655
krichardson, it does amaze me that food service folks have so little idea. I have vegetarian friends...not vegan...and they eat animal products, dairy and egg, but not the animals themselves. Often told when out, "there are fish and seafood items" um...and that's vegetarian?? Or "the risotto is made witn broth, is that ok??" what kind of broth? vegetable, yes, chicken, no...

I do empathize with you. A pizza place should take extra care not to cross contaminate work areas. If someone orders a vegie pizza, I'm pretty sure they don't want a lump of sausage or a half slice of pepperoni sitting on it somewhere by accident. THis could be for dietary, relligious or personal reasons...all of which are valid and beyond question.
__________________

__________________
Robo410 is offline   Reply With Quote
Old 08-01-2007, 06:10 PM   #22
Head Chef
 
Join Date: May 2007
Location: VA
Posts: 1,218
my wife and i were at a national chain .. i ordered one of their
"famous" burgers ..wife got a steak .. both ordered medium well ..
mine came out with the bun soaking in blood .. the burger was not
even browned on both sides .. my wifes steak was sitting in a pool
of blood .. and raw in the middle .. i asked the waitress if there was
a misunderstanding .. and she quickly pointed out to me that
i needed to learn how to order food correctly .. that my items were
cooked to medium well .. and if i bothered to read thier menu
i might understand their cooking guidelines .. so i asked for a menu ..
and lo and behold ... meduim well .. hot slightly pink in the center ..
so she took the food back .. 2 mins later it came out .. the burger had been
cut in half and fried on the ends .. the steak looked like it went in the microwave .. at this point she was lucky not to be wearing the food ...
but the manager was nice enough about t .. but i will never go back ..
__________________

__________________
love2"Q" is offline   Reply With Quote
Old 08-01-2007, 06:59 PM   #23
Chef Extraordinaire
 
middie's Avatar
 
Join Date: Aug 2004
Location: Cleveland,Ohio USA
Posts: 16,264
Send a message via Yahoo to middie
Poor service and bad food. Luckily it doesn't happen to us much.
__________________
middie is offline   Reply With Quote
Old 08-03-2007, 03:40 PM   #24
Traveling Welcome Wagon
 
Join Date: Apr 2004
Location: Somewhere, US
Posts: 15,919
We stopped going to a local cafe because of the rudeness of the server. I went back with some friends a couple weeks ago, and that server (as I expected) was gone. I ordered a chef's salad and specifically said, "No cucumbers." The server said, "Oh, they don't put cucumbers on the chef's salad." I have never seen so many cucumbers on a salad in my life! I absolutely cannot stand cucumbers. My friends said I should send it back and get a new one, but they had already been served and I didn't want to feel rushed when mine finally came. I picked out the cucumbers (I accidentally ate one, yuck) and said something to the server. Her only response was, "Oh, they don't usually put cucumbers on that." I will go back because the food is good, but that was irritating!

Barbara
__________________
Barbara L is offline   Reply With Quote
Old 08-03-2007, 06:32 PM   #25
Sous Chef
 
BBQ Mikey's Avatar
 
Join Date: May 2007
Location: USA
Posts: 750
bad food, bad service, bad area, bad crowd.

why I left the food industry? though I may return, I didnt like high volume work as I didnt get to place as much time and effort as I would like to into a dish. I am fairly quick though and at times I felt great about it. I had a new career oppurtunity which I persued, but I do miss the heat of the kitchen sometimes.
__________________
"wok-a wok-a"
BBQ Mikey is offline   Reply With Quote
Old 08-03-2007, 06:35 PM   #26
Executive Chef
 
ironchef's Avatar
 
Join Date: May 2003
Location: The SPAM eating capital of the world.
Posts: 3,558
Quote:
Originally Posted by love2"Q"
my wife and i were at a national chain .. i ordered one of their
"famous" burgers ..wife got a steak .. both ordered medium well ..
mine came out with the bun soaking in blood .. the burger was not
even browned on both sides .. my wifes steak was sitting in a pool
of blood .. and raw in the middle .. i asked the waitress if there was
a misunderstanding .. and she quickly pointed out to me that
i needed to learn how to order food correctly .. that my items were
cooked to medium well .. and if i bothered to read thier menu
i might understand their cooking guidelines .. so i asked for a menu ..
and lo and behold ... meduim well .. hot slightly pink in the center ..
so she took the food back .. 2 mins later it came out .. the burger had been
cut in half and fried on the ends .. the steak looked like it went in the microwave .. at this point she was lucky not to be wearing the food ...
but the manager was nice enough about t .. but i will never go back ..
LOL that's messed up. Funny though, not at the time for you, but to hear you tell it. What did they do? Deep fry the burger?
__________________
"Boldness has genius, power, and magic in it."
Johann Wolfgang Von Goethe
ironchef is offline   Reply With Quote
Old 08-03-2007, 06:45 PM   #27
Master Chef
 
Join Date: Mar 2006
Location: Culpeper, VA
Posts: 5,806
We tend to be very forgiving at restaurants so long as our basic needs are met. Life is too short to play diva/restaurant critic.

The only things that have kept us from returning to restaurants have been bad food. If the food is terrific but the service is lacking, we'll still go back. I mean, if your meals are repeatedly great - who cares? I don't go postal if the wait person doesn't remember who gets what, ditto for if we have to ask to get water glasses refilled. If the food is great, I easily overlook that stuff.

Now the opposite is definitely not true. I don't care if I'm treated like the Queen of Sheba, if the food is bad, or not equal to its price, than they won't be seeing me again.
__________________
BreezyCooking is offline   Reply With Quote
Old 08-03-2007, 07:26 PM   #28
Master Chef
 
Constance's Avatar
 
Join Date: Oct 2004
Location: Southern Illiniois
Posts: 8,175
It depends on how much we're paying for the meal and how good the food is.

We used to go to a little family tavern in an old coal mining town to get Mary's homemade ravioli. She had one of those old diners connected to the tavern, where you ordered your food. You got spaghetti or ravioli with sliced Italian bread and either slaw or lettuce...and when she said lettuce, that's what you got; lettuce with an Italian vinaigrette dressing.
The food was served to you (by her) in the bar next door, where they had Stag on tap, and lots of old Italian men. She'd slam those platters on the table and never had a smile for anyone (except my husband...she liked Kim).
Mary may have been a grouchy old biddy, but her ravioli were so tender they melted in your mouth. They were cooked in chicken broth, and there was a little juice of that on the plate, along with a simple marinara sauce and perhaps a splash of olive oil.

She never shared her recipe with anyone, not even her daugther. It went to the grave with her.

In this instance, the food was so good, and the atmosphere so unique, that Mary was just part of the expereience.
__________________
We get by with a little help from our friends
Constance is offline   Reply With Quote
Old 08-04-2007, 12:24 AM   #29
Master Chef
 
SierraCook's Avatar
 
Join Date: Sep 2004
Location: Sierra Valley, Northern California, USA
Posts: 5,580
1. Poor or the lack of service
2. Bad food handling practices
3. Employees with poor hygiene
4. Food not worth the money spent (I know this is in the eye of the beholder, but some restaurants need to be a little realistic. I work hard for my money and I want to feel like I at least go my moneys worth.
5. Rude employees
6. Uncomfortable dining area ie broken furniture, etc.
7. Poor heating or air conditioning (In the winter when you have to wear your coat inside is a bit much.)
8. Restaurant not clean
__________________
Do what you can, with what you have, where you are.

Theodore Roosevelt
26th president of US (1858 - 1919)
SierraCook is offline   Reply With Quote
Old 08-04-2007, 10:26 PM   #30
Certified Pretend Chef
 
Andy M.'s Avatar
 
Join Date: Sep 2004
Location: Massachusetts
Posts: 41,341
There is a family run restaurant across the street from our condo development. Nothing fancy, pizza, subs, Italian and Greek dinners, good seafood, and great onion rings, etc.

The food is always very good, the room is clean and the prices are reasonable.

The waitstaff has no clue what good service is. You have to ask for silverware and napkins most of the time (they come wrapped together). You have to ask for water. They never check back to see if your food is OK. There is never enough waitstaff (clearly a management issue).

We keep going back and joke about these problems because it's a quick easy night. If this was a upscale restaurant we went to for a special night out, my attitude would be different.
__________________

__________________
"If you want to make an apple pie from scratch, you must first create the universe." -Carl Sagan
Andy M. is online now   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Discuss Cooking on Facebook

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:58 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.