Computer Add On crashing system? - Discuss Cooking

**Alix** · 08-17-2007, 11:29 AM

Hey folks, got a weird question for any of you computer techies out there. Can anyone explain to me why a Flash 9b add on to Shockwave would crash my computer whenever I am on DC? Is it something to do with the Google Ads? I'm stumped. I have to disable that add-on everytime I want to cruise DC or I crash for sure. But ONLY DC.

keltin · 08-17-2007, 11:57 AM

What error message are you getting? Can you screenshot it or copy and paste the text of the message here.

**Alix** · 08-17-2007, 12:02 PM

Well, I probably could, but I would have to enable the add-on and then wait for it to crash and try to make anything work before it all goes down.

Its something like Internet Explorer encountered a problem and needs to close. The following add on was running when this occurred. And then it give me a clickable link and an Advanced button and a Continue button. If I click on Advanced I can then Disable the particular Add On, reboot and away I go.

I have a few things to do on here before I kick it into gear for the day and I don't want to crash so I can't give you more than that. Does that help to identify the problem? Any idea why it ONLY happens on DC?

keltin · 08-17-2007, 12:13 PM

Did it look like this? Or did it say it could not find “flash.ocx”?

Problems with Flash9b.ocx are well know, but a TNT solution has not been found. Adobe hasn’t isolate the exact cause yet. There are several things to try to fix it.

The problem is usually with flash ads that pop up on sites, but it can also happen with any flash application such as YouTube and radio sites. Since you are only seeing it on DC, you probably haven’t bumped into many other sites with similar flash ads. Have you tried youtube lately?

Uncle Bob · 08-17-2007, 12:50 PM

I've rebooted more times than Carter has Liver pills latlely. Are you saying that flash adds can/may cause crashes keltin?

keltin · 08-17-2007, 12:56 PM

Quote:

Originally Posted by Uncle Bob

I've rebooted more times than Carter has Liver pills latlely. Are you saying that flash adds can/may cause crashes keltin?

Uncle Bob, this particular problem is with the latest version of Flash Player from Adobe which uses “flash9b.ocx”. The problem is, some flash applications such as ads, streaming video or audio, etc, can cause Internet Explorer to have a fatal error and shut itself down. It shouldn’t causes a hard reboot of the system though, it just kills Internet Explorer and all open IE windows/tabs and links. Is that what you’re seeing, IE closes itself with an error report?

**Alix** · 08-17-2007, 04:34 PM

KELTIN, OMG, that is exactly what I see! And sometimes it just shuts down my system, and sometimes the whole dang thing goes kerflooey. (I have other issues with my comp tho, so I suspect those in the total crash).

So what you're telling me is that there is no fix at the moment and its because I allow pop ups on DC? I can disallow them, but then I don't see my PM pop ups. Small price to pay methinks. Thanks Keltin. I'll try that and see what happens.