On this grill I leave the valve open all the time. Don't know why..... maybe because that's what my father does, maybe because the tank is out of sight (out of mind), but no more.
I'll bet opening the valve to quickly was the problem with another grill I used to have (that I didn't like) because it never got hot enough for me. I got a new grill as a housewarming present and was very ticked off I ever got rid of my old one, which was pre '95. That new one never did work right. I gave it away and heard it worked great for the new owners.....
Now after reading the instructions Ducane emailed me I see where you're supposed to open the valve in quarter turns and it should take 15 seconds to open it all the way.
That's gonna take some training on my part
Old habits are hard to break. I always just spun the valve open. I'm surprised I never had a problem before with this grill and so was customer support
But I'm glad I did if only to have
to pan sear my ribeye