"Discover Cooking, Discuss Life."

Go Back   Discuss Cooking - Cooking Forums > The Back Porch > Off Topic Discussions > Off Topic Chat
 
 
Thread Tools Display Modes
 
Old 02-25-2005, 11:37 AM   #1
Master Chef
 
PA Baker's Avatar
 
Join Date: Sep 2004
Location: USA, Pennsylvania
Posts: 6,000
My ISP--I just need to vent!

As many of you know, my DH (who's not very dear in my book right now!) got fed up with our ISP and decided he'd switch. He canceled the one effective immediately and then place the order with Verizon for their DSL, since that's who we have our phone service through.

We were supposed to have the DSL modem (or whatever thingy it is) shipped to us the first week in February. DH and I have called several times asking the status of our order and we've been given all sorts of innocuous explanations as to why our order was on hold. I called again just now and was told that since our install date was expired (Feb. 10 or something) in order to get service I had to cancel my order (and return my DSL equipment! ) and reorder my service. It makes absolutely no sense to me at all!

So, after 45 minutes on the phone (and working very hard to keep my patience and be a lady!) I'm pretty much back to where we started. Waiting for them to call me to tell me my service is activated and that they're sending me my DSL modem. Ugh. Looks like I'm stuck only being able to get online at work for awhile longer!

Thanks for listening! :oops:

__________________

__________________
-A balanced diet is a cookie in each hand
PA Baker is offline  
Old 02-25-2005, 11:45 AM   #2
Chef Extraordinaire
 
kitchenelf's Avatar
 
Join Date: Feb 2002
Location: North Carolina
Posts: 19,725
Send a message via MSN to kitchenelf
Testing patience - it's hard work!!!!! You are so right - makes no sense at all.

I paid a computer guy to come look at my computer - I was lucky as he only charged me for one hour instead of the 2 he was here - that was 2 days ago. Was either on a live chat with a technician from McAfee or on the phone with a local friend for 7 1/2 hours yesterday. And guess what? Nothing is fixed. So I have told my computer guru friend my checkbook is open, dinner will be ready, and the wine is but a cork opener away!!!!!

That's very frustrating PA - sometimes common sense just isn't part of equations anymore.
__________________

__________________
kitchenelf

"Count yourself...you ain't so many" - quote from Buck's Daddy
kitchenelf is offline  
Old 02-25-2005, 11:50 AM   #3
Chief Eating Officer
 
GB's Avatar
 
Join Date: Jul 2004
Location: USA,Massachusetts
Posts: 25,509
I feel your pain PAB!!! I have had the same sort of problems with my ISP. I had them on speed dial for a while because I was calling them weekly. I hope they get it all straightened out for you and soon. Make sure to take down the names of every person you talk to (first and last) and times and dates. Hold them to whatever they say they will do for you. Good Luck and let me know if you want me to send out the leg breakers
__________________
You know you can't resist clicking
this link. Your eyes will thank you. VISUAL BLISS
GB is offline  
Old 02-25-2005, 01:18 PM   #4
Master Chef
 
PA Baker's Avatar
 
Join Date: Sep 2004
Location: USA, Pennsylvania
Posts: 6,000
Quote:
Originally Posted by kitchenelf
Was either on a live chat with a technician from McAfee or on the phone with a local friend for 7 1/2 hours yesterday.
Seven and a half hours?!?!? You poor thing! I hope you uncorked that wine for yourself last night!
__________________
-A balanced diet is a cookie in each hand
PA Baker is offline  
Old 02-25-2005, 02:21 PM   #5
Executive Chef
 
amber's Avatar
 
Join Date: Aug 2004
Location: USA,Maine
Posts: 4,099
Had the same problem with verizon PA, took a month or more to get it straightened out. We switched to a local isp for dsl. Verizon dsl was ok, but their support was awful if you ever have a problem. It's important to have good customer support so your problems get fixed fast! Consider a local isp for dsl if you have one. Good luck!
__________________
amber is offline  
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Discuss Cooking on Facebook

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:58 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.