"Discover Cooking, Discuss Life."

Go Back   Discuss Cooking - Cooking Forums > General Cooking Information > Cookware and Accessories > Appliances
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 04-14-2017, 11:48 AM   #1
Assistant Cook
 
Join Date: Apr 2016
Location: Harrisburg
Posts: 16
Gas range burns too hot

I got a new gas range (have been using electric up until now) and one big difference I notice is that it's very difficult to maintain a gentle simmer, even on the smallest burner at 5000 BTU. When I cook rice on the smallest burner (1 cup of rice and maybe 2 cups of water), it boils over unless I stir it ever minute or so. Is this normal for a gas range? Or did the installers not do something right? I saw something on Amazon called a hear diffuser, and am wondering if I should buy one.

__________________

ch1719 is offline   Reply With Quote
Old 04-14-2017, 12:20 PM   #2
Certified Pretend Chef
 
Andy M.'s Avatar
 
Join Date: Sep 2004
Location: Massachusetts
Posts: 44,094
What brand is your stove? With the 5000BTU burner does it boil over with the flame set to the lowest level?

If that's the case, your stove is defective. Call for warranty service. It needs to be adjusted.
__________________

__________________
"If you want to make an apple pie from scratch, you must first create the universe." -Carl Sagan
Andy M. is online now   Reply With Quote
Old 04-14-2017, 12:31 PM   #3
Chef Extraordinaire
 
Kayelle's Avatar
 
Join Date: Mar 2010
Location: south central coast/California
Posts: 12,126
No, in all my experience with gas stoves that's not normal. I'd start with questions to the customer service department of the stove.
If you purchase a flame diffuser be sure you don't buy one with a handle so you aren't limited to the size pot you may choose.
This is the one I've used for years. It comes in handy for a long cook with a big dutch oven.
https://www.amazon.com/8-Heat-Master...+for+gas+stove
__________________
Life is not measured by the number of breaths we take, but rather by the moments that take our breath away.

Kayelle is offline   Reply With Quote
Old 04-14-2017, 12:42 PM   #4
Assistant Cook
 
Join Date: Apr 2016
Location: Harrisburg
Posts: 16
Quote:
Originally Posted by Andy M. View Post
What brand is your stove? With the 5000BTU burner does it boil over with the flame set to the lowest level?

If that's the case, your stove is defective. Call for warranty service. It needs to be adjusted.
Yes, this happens with the heat on the lowest level. It's a Samsung, model #NX58H5600. It was rated on Consumer Reports as one of the top gas ranges, which is why I bought it (plus the $700 price tag).

If it's adjusted, will that mean the high heat will be lower? That would be disappointing, because I feel that when I'm boiling water, it doesn't boil nearly as strongly as it did with my old electric range.
ch1719 is offline   Reply With Quote
Old 04-14-2017, 12:46 PM   #5
Chef Extraordinaire
 
Katie H's Avatar
Site Moderator
 
Join Date: Sep 2006
Location: I live in the Heartland of the United States - Western Kentucky
Posts: 15,688
I've had gas ranges most of my life and have learned to accommodate their quirks. Your experience with rice is a prime example. One of the first things I did was to purchase a flame tamer/heat diffuser. It allows me to cook things, like rice, and to low simmer when necessary.

Mine is a thick, round metal slab. I've had it so long I don't remember where I got it but it looks almost exactly like this. In fact, I'm on the verge of getting another one because, occasionally I'm cooking more than one food that requires gentle attention.
__________________
"As a girl I had zero interest in the stove." - Julia Child
This is real inspiration. Look what Julia became!
Katie H is offline   Reply With Quote
Old 04-14-2017, 01:16 PM   #6
Certified Pretend Chef
 
Andy M.'s Avatar
 
Join Date: Sep 2004
Location: Massachusetts
Posts: 44,094
I disagree with buying a flame diffuser to compensate for a defective stove that's still under warranty.

Call customer service and have all your burners checked and adjusted as well as the oven. Otherwise, you'll spend the next dozen years doing things that should be unnecessary to accommodate your stove's failures.

If the burners are properly adjusted, they will all work as designed. Yes, electric burners generally get hotter than gas and can boil a large pot of water faster.
__________________
"If you want to make an apple pie from scratch, you must first create the universe." -Carl Sagan
Andy M. is online now   Reply With Quote
Old 04-14-2017, 01:22 PM   #7
Chef Extraordinaire
 
GotGarlic's Avatar
 
Join Date: May 2007
Location: Southeastern Virginia
Posts: 21,186
Quote:
Originally Posted by Andy M. View Post
I disagree with buying a flame diffuser to compensate for a defective stove that's still under warranty.

Call customer service and have all your burners checked and adjusted as well as the oven. Otherwise, you'll spend the next dozen years doing things that should be unnecessary to accommodate your stove's failures.

If the burners are properly adjusted, they will all work as designed. Yes, electric burners generally get hotter than gas and can boil a large pot of water faster.
Agree with Andy. A new gas stove should not do that; it needs adjustment.
__________________
The trouble with eating Italian food is that five or six days later you're hungry again. ~ George Miller
GotGarlic is offline   Reply With Quote
Old 04-14-2017, 02:04 PM   #8
Chef Extraordinaire
 
Kayelle's Avatar
 
Join Date: Mar 2010
Location: south central coast/California
Posts: 12,126
I also suggested calling customer service. A flame diffuser certainly should not be required for being able to cook rice. My comment was simply to state that it comes in handy for a long cook with a big dutch oven.
__________________
Life is not measured by the number of breaths we take, but rather by the moments that take our breath away.

Kayelle is offline   Reply With Quote
Old 04-14-2017, 03:08 PM   #9
Chef Extraordinaire
 
Katie H's Avatar
Site Moderator
 
Join Date: Sep 2006
Location: I live in the Heartland of the United States - Western Kentucky
Posts: 15,688
My own personal view is that Samsung has had their share of hiccups with their products. Washers/dryers with issues, along with their phone challenges. Perhaps their stoves have some problems as well. I'd check with the company for sure.
__________________
"As a girl I had zero interest in the stove." - Julia Child
This is real inspiration. Look what Julia became!
Katie H is offline   Reply With Quote
Old 04-14-2017, 03:50 PM   #10
Head Chef
 
powerplantop's Avatar
 
Join Date: Feb 2009
Location: Louisiana
Posts: 2,291
Quote:
Originally Posted by ch1719 View Post
Yes, this happens with the heat on the lowest level. It's a Samsung, model #NX58H5600. It was rated on Consumer Reports as one of the top gas ranges, which is why I bought it (plus the $700 price tag).

If it's adjusted, will that mean the high heat will be lower? That would be disappointing, because I feel that when I'm boiling water, it doesn't boil nearly as strongly as it did with my old electric range.
If the pot is boiling over its getting to much heat.

If you have the burner on high and the pot is boiling over then turn down the flame.

After the water has come to a boil you only need a small amount of heat to cook the rice.
__________________

__________________
My blog http://jamesstrange.com/
powerplantop is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Discuss Cooking on Facebook


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:08 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.