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Old 02-15-2012, 11:03 AM   #31
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Not trying to be mean to Andy, I think he has lots of good sense, but he gets to be our example cause it is his mixer.
...

No offense taken. I actually noticed the video left out the warning to have the mixer unplugged.

I'm a fairly meticulous person. However, as careful as I am, things like this seem to take the hardest path for me. I'm sure that mixer was opened and reassembled before the video was made. That's OK for the sake of the video but gives people like me a false sense of confidence.

I've learned my lesson over time. (Just like I've learned not to grab the handle of a pan that just came out of a 400 F oven)
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Old 02-15-2012, 11:12 AM   #32
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Originally Posted by Andy M. View Post
No offense taken. I actually noticed the video left out the warning to have the mixer unplugged.

I'm a fairly meticulous person. However, as careful as I am, things like this seem to take the hardest path for me. I'm sure that mixer was opened and reassembled before the video was made. That's OK for the sake of the video but gives people like me a false sense of confidence.

I've learned my lesson over time. (Just like I've learned not to grab the handle of a pan that just came out of a 400 F oven)

Touche... touche....
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Old 02-15-2012, 11:22 AM   #33
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I just called a local (45 minutes from me) KA repair shop. He quoted me $45 plus the part to fix the problem. Not bad. KA wanted $32 for a shipping kit and $25 inspection fee before any work was done.

I think I'll take a drive later this week and drop it off.
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Old 02-15-2012, 11:23 AM   #34
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That sounds entirely reasonable. Unless he wants $900 for the part.
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Old 02-15-2012, 11:32 AM   #35
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I was kneading some bagel dough in my KA Professional 5 (350 watts) when I heard a click/snap and the dough hook stopped while the motor continued to run.

Sounds like a transmission issue?
Bummer. Before you spend $$ I just have to ask the (just in case you forgot) obvious question.. Does your KA have overload protection and did it trip? Did you push the little black reset button?
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Old 02-15-2012, 11:47 AM   #36
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Bummer. Before you spend $$ I just have to ask the (just in case you forgot) obvious question.. Does your KA have overload protection and did it trip? Did you push the little black reset button?
I don't think it would be that since he said the motor kept running when the dough hook stopped.
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Old 02-15-2012, 12:30 PM   #37
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I don't have a reset button.

...and I didn't press it either.
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Old 02-16-2012, 12:02 AM   #38
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The planetary gear should cost around $9~$13. With the the cost of labor, $60 total is not bad. Though you could save $45 and try to repair it yourself =)
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Old 02-16-2012, 06:48 AM   #39
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The planetary gear should cost around $9~$13. With the the cost of labor, $60 total is not bad. Though you could save $45 and try to repair it yourself =)
But then I'd have to drive 50 minutes to the repair shop to get my mixer back...
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Old 02-16-2012, 06:19 PM   #40
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Email or fax me your mixer and I'll do the repair. Return by same as sent.
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