Originally Posted by SpiceUmUp
I am aware the Kenwood mixers have a thermal overload. The second Kenwood I bought (a DeLonghi) failed after 5 minutes in its first use out of the box when the themal overload shut the red hot motor down. I finished the bread dough I was making by moving the bowl, hook and all to my other Kenwood mixer. It had no problems.
The customer service rep told me there was nothig she could do but if I drove the unit 45 miles to a service center and I would have to pay for the labor but the parts were covered by warranty. Gee what sports on a 5 minute old mixer.
My two other Kenwood mixers, an 8 year old Rival Select and a 1957 Kenwood both work perfectly, love to use them in fact. The Rival has a much better dough hook than the orginal KA C hook. The newer spiral hook is the best on the market. The original Kenwood hook from the 1950's is awful and nearly useless.
Of the 36 mixers I own and use, the 7 KA's are my favorites and the 2 Kenwoods are a close second. In my opionion the Osters are Junk. The early Sunbeans are nearly impossible to kill, I have one from 1932 that runs flawlessly. I also like my old Hamilton Beach and Dormeyer mixers, but more as items of art than as useful kitchen tools.
I would think that as the Brioche dough is so much softer than a typical bread dough that it would be quite safe to run at a higher speed. You can always go to www.forum.kitchenaid.com
A DeLonghi mixer that fails after its first 5 minutes of use should be cause for a replacement under warranty. However, DeLonghi chooses for its customer to drive 45 miles to the nearest service center, where whe cost of labor for the repairs isn't covered. So, we have an hour of wasted time driving to the facility, an hour wasted driving back. Then, another two hours driving back and forth to the shop to pick up the mixer. That's 4 hours of labor, which figures at $40.00 based on $10.00 per hour of labor. Then, add another $30.00 for the labor of fixing the mixer (maybe more?). That's at least $70.00 in wasted time and money. Oh, I forgot gas, which adds another $30.00 to the cost, approximately. So now we're out $100.00 in wasted time, gas, and money for a blown motor on a brand new mixer.
When people purchase an appliance, they often don't know about the potential hidden costs of ownership. The KitchenAid is usually priced at $100.00 less than DeLonghi's offerings. And should anything go wrong with the KitchenAid, a new one gets delivered directly to the customer, and the old one gets picked up. But that DeLonghi that SpiceUmUp bought would have added another $100.00 to the higher amount paid for it if it would have been serviced.
You should proudly display that broken DeLonghi right next to your newest KitchenAids, SpiceUmUp. And the next time someone opens their mouth about a plastic transmission cover, then show them that lovely broken DeLonghi right next to the KitchenAid with a plastic transmission cover that still works
If a person buys a pink KitchenAid mixer, then KitchenAid will donate $50.00 to the Komen Foundation. I have NEVER in my life heard of Electrolux, DeLonghi, Sunbeam/Oster, or any other brand doing that. And as SpiceUmUp said, which other company has an honest message board where problems and topics can be freely picked over? And I mean, the company will even allow negative posts about their product from upset customers, on their message board!
I have had a Pro 5 Plus for almost a year so far. I use it within the guidelines spelled out in the owner's manual. It has never given me a single problem. In fact, I believe Cooks Illustrated reviewed that model and determined that it actually combines ingredients faster than the Hobart N-50. And one person on the KitchenAid forums wrote that the Pro 5 Plus actually turned out a batch of yeast dough faster than the Hobart, with its spiral dough hook. My KitchenAid was a bargain compared to the commercial machine I also have in my collection. It was a purchase that not only didn't cost much, but was totally and completely free of any risk. What more could I ask for?