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Old 03-02-2018, 12:33 PM   #1
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Oxo Pepper Grinder

I have 2 of these oxo pepper grinders and I don't have receipts for them.
Both work great BUT.

There is a metal button, at the bottom, where the pepper comes out. It covers a plastic button right inside where the pepper comes out. This metal button has come off in some food. This has only happened on one of them. Now I've tried to put it back on, but it still falls off sometimes. I'm worried someone will choke on it if I don't notice it falling off again.

Is there a trick to make it stay in place? Any advice?

In the picture, the button says 'oxo' on it.
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Old 03-02-2018, 01:15 PM   #2
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Is it just for looks, or is it functional in some way (like is it used to adjust the size of the grind}?

If it's just cosmetic and leaving it off doesn't change the function of the grind, I'd say leave it off. Or there's always crazy glue.
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Old 03-02-2018, 02:20 PM   #3
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Either toss it out or JB Weld it!
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Old 03-02-2018, 04:24 PM   #4
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Bucky, I think it is decorative.
Okay, I'll toss it.
Roadfix, If I jbwelded it or superglued it...I'm still concerned it might fall off, so I won't.
Thanks men, I appreciate the help.
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Old 03-02-2018, 05:57 PM   #5
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E mail the company directly? You never know
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Old 03-02-2018, 06:11 PM   #6
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Quote:
Originally Posted by Rocklobster View Post
E mail the company directly? You never know
They'll send her a spare button....
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Old 03-02-2018, 08:33 PM   #7
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lol, yes what would I do with two buttons?

I did go to their website and sent them a form filled out, asking if they have some remedy for it, a trick or tip, or any suggestion on the 'falling off button'. So we'll see, thank you for both the laughs and the suggestions.
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Old 03-02-2018, 10:13 PM   #8
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I bought a Peugeot battery powered pepper mill about ten years ago at the Le Crueset outlet store. I absolutely love it. I get fresh ground pepper with a press from my thumb. It wasn't cheap -- about 60 bucks at the outlet store. But, it works great, and has held up well to frequent use.

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Old 03-05-2018, 09:27 AM   #9
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OXO is a GREAT COMPANY!

So I wrote:
I have the Oxo Pepper Grinder and I really like it. There is a metal 'button' that says 'oxo' on it, on the bottom of the grinder where the pepper comes out. This button has detached repeatedly. Is there a remedy or a trick to have it stay on the pepper grinder? I'm afraid it might fall off over someone's food and they may choke on it. Can you help me with this? *signed my name*

They wrote:
Dear *my name*


We are very sorry to hear of the issues you are experiencing with our product, and would like to waive the return requirement and will gladly send out a replacement, which you will receive via Fed Ex in about 10-12 business days. Please let me know if you have any further questions.

Have a great day!



Thoughtfully Yours,

Martha

OXO Consumer Care Center



I'm pretty sure I'll be buying more OXO products. This is so pleasant all I can do is smile!
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Old 03-05-2018, 10:07 AM   #10
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+1... I have always enjoyed using their products...

Ross
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