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Old 04-07-2006, 11:44 PM   #1
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My Beloved Henckel Died

My very favorite knife is a Henckel - 7" chef or utility knife. I'm not sure of the proper name. I was cutting thru a hunk of Asiago cheese tonight & the blade snapped in half. This is not a cheap Henckel - it's from the Professional S series. I've had it for 9 or 10 years. My first reaction was total shock - after that I was/am so bummed out. I hope that I can get it replaced. And I really hope that it's under warranty.

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Old 04-08-2006, 10:46 AM   #2
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Bummer Cor! I hope they will replace it. I've never heard of a chefs knife breaking in half before.
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Old 04-08-2006, 11:21 AM   #3
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Henckel knives are, I believe, covered by a lifetime warranty against breakage or damage. Check with your local cutlery store, and they should be able to assist you with where/how to return it for a replacement.

Sorry to hear about your knife. Losing a favorite *anything* is my kitchen would be cause for a moment of silence, for sure!
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Old 04-08-2006, 12:28 PM   #4
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http://usa.zwilling.com/faq/index.html

this webpage might help you out.
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Old 04-08-2006, 06:40 PM   #5
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Quote:
Originally Posted by kleenex
http://usa.zwilling.com/faq/index.html

this webpage might help you out.
Oh, thank you!! I Googled it last night & never came across that page!

My knife isn't pictured in the series. I hope they still make that particular one.

In the meantime, until I can get it replaced, my BIL lent me his Wusthof Santoku. Nice!
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Old 04-08-2006, 06:46 PM   #6
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Quote:
Originally Posted by Corinne
Oh, thank you!! I Googled it last night & never came across that page!

My knife isn't pictured in the series. I hope they still make that particular one.

In the meantime, until I can get it replaced, my BIL lent me his Wusthof Santoku. Nice!

glad to help.
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