I found this new method to cook my rice and it works so perfect that I have not used my rice cooker anymore!
For plain white rice: 2 cups of jasmine or any long grain rice, rinse briefly, put in 2 quart le creuset French oven, pour 3 cups of water, 1 tsp of salt, and a little butter(optinal). stir and cover pan. Put pan in oven. Turn on oven to 350F and put timer to 50-55 minutes. Take pot out when timer done and I can assure you that your rice is nicely cooked, no crust or burn rice!
I have also used this method with cooking with basmati rice. You have to wash basmati really well and then follow as above, putting more butter if you like, some dried onion, cloves and stick of cinnamon.
Try this and let me know how it turn out.