Failing to upload my profile picture

[mrs.mom]

Hi, I am trying to upload my profile picture but I always get an error message saying ( failed upload file). How can I fix this?

 

[FrankZ]

You need to check your image.

Note: The maximum size of your custom image is 100 by 100 pixels or 64.0 KB (whichever is smaller).

The upload has to meet these requirements.

 

[mrs.mom]

still fail to upload my profile picture

My picture is 100 x 75 pixels but still fail to upload

 

[Zereh]

What file format is your picture in? .jpg? .png?

 

[msmofet]

WTHeck is going on with the avi's? It says upload failed but it did load?

 

[mrs.mom]

My picture is a jpg

 

[mrs.mom]

still fail to upload

my picture is a jpeg

 

[Alix]

Did you check the KB? Sometimes a 100x100 pic will still be too large for the site. It must be under 64.
If you still can't get it, email it to me and I'll try for you.

 

[GB]

It looks like you have a profile picture loaded, but not an avatar.