My Beloved Henckel Died

[Corinne]

My very favorite knife is a Henckel - 7" chef or utility knife. I'm not sure of the proper name. I was cutting thru a hunk of Asiago cheese tonight & the blade snapped in half. This is not a cheap Henckel - it's from the Professional S series. I've had it for 9 or 10 years. My first reaction was total shock - after that I was/am so bummed out. I hope that I can get it replaced. And I really hope that it's under warranty.

 

[SizzlininIN]

Bummer Cor! I hope they will replace it. I've never heard of a chefs knife breaking in half before.

 

[Cherry2000]

Henckel knives are, I believe, covered by a lifetime warranty against breakage or damage. Check with your local cutlery store, and they should be able to assist you with where/how to return it for a replacement.

Sorry to hear about your knife. Losing a favorite *anything* is my kitchen would be cause for a moment of silence, for sure!

 

[kleenex]

http://usa.zwilling.com/faq/index.html

this webpage might help you out.

 

[Corinne]

http://usa.zwilling.com/faq/index.html

this webpage might help you out.

Oh, thank you!! I Googled it last night & never came across that page!

My knife isn't pictured in the series. I hope they still make that particular one.

In the meantime, until I can get it replaced, my BIL lent me his Wusthof Santoku. Nice!

 

[kleenex]

Oh, thank you!! I Googled it last night & never came across that page!

My knife isn't pictured in the series. I hope they still make that particular one.

In the meantime, until I can get it replaced, my BIL lent me his Wusthof Santoku. Nice!

glad to help.