Samsung disappointment

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samsunghater

Assistant Cook
Joined
Dec 24, 2024
Messages
2
Location
next door
Hi,
2-3 years ago I bought a Samsung gas cooker… 14 months later I had to replace the oven igniter. The replacement lasted 4 months.
I bought this model (don’t recall which) because it had a bread proving setting.
After the second igniter I decided that the only way the oven could maintain the low temperature of proving, would be using the igniter heat only, and not lighting the burner. I don’t know if this would contribute to it failing, but I’ve stopped using the prove.
If that was the only oven problem I would not be writing this, but the oven temperature is erratic and there is no point in calibrating (tried that) ‘cos it’s different every time the oven is used.
I have a mechanical thermometer and guess at what setting will get closest to the desired temperature.
I should say that I like the cooktop (4 differently sized burners) superfluous center griddle (gimmick) and the grates are a design that makes centering a saucepan a little more work.
I will never buy any Samsung products.
Sad……
 
I had a similar experience. The 1st time the MotherBoard was covered by the Warranty but not the labour - $ almost the same price as the Board = $400. + Labour = $300. 2nd time it went - threw it out in the garbage.
Edit: above was stove number 1, the following was stove number 2
My house was not air conditioned and on a hot and humid day - oven kept turning itself on and off and running the convection fan, all the while showing a message to adjust the temperature setting.
The fan at the back of the oven was RED HOT.
The only way to turn it off was to go to the Electrical Panel and toss the breaker. Humidity caused a short in the Mother Board.
Thankfully I was home, heard the clicking and went to see what was going on. I left the breaker off all night, turned it back on next morning. Went upstairs and the oven was doing it again. Back to the basement and threw the breaker again.
Stove number 3
Went out and paid a small fortune for another gas stove with no electronics other than the clicker. 2 years later had to toss that one as the top lid with the burners could not be removed due to the screws seizing. It had to come off for servicing of some sort - which I can't remember.
 
Write a letter, send an email, or telephone Samsung Customer Service/Complaints, but be nice. Ask them to send an authorized repair person to ascertain the problem and provide a solution, but be nice. If the repair person can't fix it, ask them to replace the unit at their expense, but be nice. If they refuse to do anything to aleviate the problem, then it is time to NOT be nice! Google Samsung Customer Complaints and start raising hell all over the internet, and be sure to file a complaint with the Better Business Bureau. A bad rating from them can kill a business.
 
I bought a new brand name microwave which overheated when I made popcorn and the screen went blank. When I looked at others, I realized that they are all made by the same cheap Chinese company.

Terrible.
 
@Sir_Loin_of_Beef - I did...
FYI
Whirlpool, KitchenAid, Amana, Maytag, Jenn-Air and Roper are all one and the same company.
Call customer service (I got someone in Virginia) for any and all of the above you get the same person.
Their first question is
Where you or anyone hurt. No?
Only the warranty applies therefore the date of purchase, then serial number,
then bye by and good luck.
 
I bought a new brand name microwave which overheated when I made popcorn and the screen went blank. When I looked at others, I realized that they are all made by the same cheap Chinese company.

Terrible.
Samsung is a Korean company with an excellent reputation for consumer electronics but a terrible one for kitchen appliances.
 
And people wonder why I don't want to replace a 35 year old fridge and stove that work. Samsung may make good electronics, but their electronics are designed to be able to spy on you.
 
Welcome to the forum, and sorry to hear about all your (and everyone else's) range woes! I'd tell you to go out and get a Wolf range (mine just turned 41, and I'm sure it will outlive me), but those, I'm sure, now have all those electronic elements that can break down, like the rest. :confused:
 
And people wonder why I don't want to replace a 35 year old fridge and stove that work. Samsung may make good electronics, but their electronics are designed to be able to spy on you.
As are street camera's (CCTV, VSS), hospital security camera's, ATM camera's, gas station camera's.
If you don't want to be spied on - don't leave your house!
 
LOL Watched Snowden did yuh?
have a friend who unplugs literally everything in his house except his freezer and fridge when not in use.
Not because he's paranoid about being spied upon but claims by doing so he has been saving $30 to $40 in Hydro bills.
 
And don't forget infrared satellites spying on you from space and Government drones that can peek in your windows.

Paranoia strikes deep, into your life it will creep... ~ For What It's Worth by Stephen Stills
There is a huge difference between paranoia and not wanting to be spied on by devices that you buy to use inside your home. Do you really want a camera in the television in your bedroom?
 
LOL - I for one never have had, never intend to have a television in my bedroom.
Nor did I ever allow my kids to have one.
 
LOL Watched Snowden did yuh?
have a friend who unplugs literally everything in his house except his freezer and fridge when not in use.
Not because he's paranoid about being spied upon but claims by doing so he has been saving $30 to $40 in Hydro bills.
you can wear out your outlets that way and it cost money to hire an electrician too.
 
don't even need to cut the you can wear out your outlets that way and it cost money to hire an electrician too.
You need an electrician to replace an outlet? One screw holding the plate, two screws holding the outlet in the box, and two screws holding the wires to the outlet. If you switch the wires from the old outlet to the new outlet one at a time you don't even have to cut power.
 
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Sara I don't see how you can wear out an outlet. Has it happened to you?
and like Sir LOB says... it is not difficult to change either an outlet nor plug. One of the things my dad taught me to do. Plus we had to know how to change a tire before we were allowed to get our drivers license.
personally I think he just wanted us to know so as he could get us to do it instead of him. But in 80 years I've never ever seen an outlet that needed to be replaced. I've done occasional ones where I wanted to replace with a GFI.
 

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