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blade1

Cook
Joined
Mar 4, 2005
Messages
57
Location
Staten Island, NY
Don't get your hopes up too high, about getting a hinged grate.

I had a similar problem, last year, and I got a regular grate. I figured it was better than nothing.

AJ
 

Finney

Master Chef
Joined
Jan 4, 2005
Messages
8,563
Location
Savannah, GA and Somewhere near Lexington, NC
blade said:
Don't get your hopes up too high, about getting a hinged grate.

I had a similar problem, last year, and I got a regular grate. I figured it was better than nothing.

AJ
Did you give them the correct part number? I've only had one thing be wrong when I called them. Then they sent the correct thing, next day air. :grin:
 

blade1

Cook
Joined
Mar 4, 2005
Messages
57
Location
Staten Island, NY
Finney said:
blade said:
Don't get your hopes up too high, about getting a hinged grate.

I had a similar problem, last year, and I got a regular grate. I figured it was better than nothing.

AJ
Did you give them the correct part number? I've only had one thing be wrong when I called them. Then they sent the correct thing, next day air. :grin:

The CSR asked me which grate it was and I told her the hinged one.
 

Nick Prochilo

Chef Extraordinaire
Joined
Jan 4, 2005
Messages
16,367
Location
Long Island, N.Y.
blade said:
Would it be right, if I were to call back with the part number? It was almost a year ago.

AJ

I would! What have you got to loose? Explain the situation and offer to send back the wrong one they sent you, they won't take it back anyway!
 
G

Guest

Guest
Nick Prochilo said:
blade said:
Would it be right, if I were to call back with the part number? It was almost a year ago.

AJ

I would! What have you got to loose? Explain the situation and offer to send back the wrong one they sent you, they won't take it back anyway!
Not after a year! #-o I agree ~ nothin' to loose.
 

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