"Discover Cooking, Discuss Life."

Go Back   Discuss Cooking - Cooking Forums > The Back Porch > Off Topic Discussions
Reply
 
Thread Tools Display Modes
 
Old 01-31-2013, 05:51 PM   #1
Executive Chef
 
Join Date: Nov 2004
Posts: 3,484
Applebee’s fires waitress who posted receipt from pastor complaining about auto-tip

Applebee

I can see the company firing her based on company policy, BUTT it would be very hard to NOT post this online though.

And why did the pastor write that on the bill to begin with, that was so dumb to begin with.

__________________

__________________
Have you had your habanero pepper today????
The hotter the pepper, the better the pepper!!!
kleenex is offline   Reply With Quote
Old 01-31-2013, 08:37 PM   #2
Chef Extraordinaire
 
buckytom's Avatar
 
Join Date: Aug 2004
Location: My mountain
Posts: 18,712
the right thing to do would be to forgive the parties involved, and restore their previous relationships/employment .

is this really that diffucult?

everyone has a bad day, here and there.
__________________

__________________
in nomine patri, et fili, et spiritus sancti.


Meh nom eh noh...doot dooooo do do do.
buckytom is offline   Reply With Quote
Old 01-31-2013, 08:44 PM   #3
Wine Guy
 
Steve Kroll's Avatar
 
Join Date: Mar 2011
Location: Twin Cities, Minnesota
Posts: 5,408
I sympathize somewhat with the pastor. I find this whole auto-tip business to be annoying. A tip is a good will gesture on the part of the customer. It's based on receiving good service and shouldn't be automatically applied to the bill. Doing so makes it a "fee", not a tip.

And 18%? Since when? I was always taught that 15% is a proper tip when the service has been good. On some occasions, I've given up to 20% for exemplary service, but those occasions are rare.
__________________
Steve Kroll is offline   Reply With Quote
Old 01-31-2013, 08:52 PM   #4
Chef Extraordinaire
 
Dawgluver's Avatar
Site Moderator
 
Join Date: Apr 2011
Posts: 24,094
Quote:
Originally Posted by Steve Kroll View Post
On a related note, I find this whole auto-tip business to be annoying. A tip is a good will gesture on the part of the customer. It's based on receiving good service and shouldn't be automatically applied to the bill. Doing so makes it a "fee", not a tip.

And 18%? Since when? I was always taught that 15% is a proper tip when the service has been good. On some occasions, I've given up to 20% for exemplary service.
We always do 20% unless something isn't right. My math skills are dreadful, but it's easy to take the total and double it

I think that an automatic tip of at least 10% should be added for tables of 6 or more. 18% might be a bit excessive. Additional tip would then be up to the table. Some folks don't tip at all, and speaking as a former bartender, 6 or more people is a lot of work. Big tables require a lot of coordination, and most servers make minimum wage or less, relying on tips to make a living, pay their rent and bills.

And $35 divided by 8 people? Give me a break. $4.37 each for just the bill without tip. Preacher was way out of line considering all the work the server had to do.
__________________
She who dies with the most toys, wins.
Dawgluver is offline   Reply With Quote
Old 01-31-2013, 09:25 PM   #5
Head Chef
 
Join Date: May 2007
Location: VA
Posts: 1,218
The pastor could have done without the comment.. also states on the menu if you have a party of 8 or more 18% will be added.. talk to a manager if you dont like it..
__________________
love2"Q" is offline   Reply With Quote
Old 01-31-2013, 09:34 PM   #6
Master Chef
 
jabbur's Avatar
 
Join Date: Oct 2006
Location: Newport News, VA
Posts: 5,481
I usually go for between 15% and 20% on the tip depending on the service. However, sometimes I wish we could do away with tipping all together. It's always bugged me too that we base it on the amount of the bill. Compare the corner diner with the 5 star restaurant. The servers at each place work hard and I bet the diner server does more than the 5 star wait staff yet the 5 star staff will receive a larger tip just based on the cost of the meal.
__________________
I could give up chocolate but I'm no quitter!
jabbur is offline   Reply With Quote
Old 01-31-2013, 10:26 PM   #7
Wine Guy
 
Steve Kroll's Avatar
 
Join Date: Mar 2011
Location: Twin Cities, Minnesota
Posts: 5,408
I agree that the amount wasn't that much and it could've been handled better by both parties, but what I have a problem with is Applebees automatically adding a large "gratuity" to the bill. As a customer, that would anger me a little, too.

If you're adding something to the bill, then call it what it is: a fee or surcharge. I would have no problem with a 5-10% "large party fee" added to the bill (provided it didn't come as a surprise at the end of the meal).

I also worked as a server in my younger days and certainly appreciated a good tip. But I would rather have earned it myself than to have my place of employment automatically tack it on to the guest check. Where I worked, we always enjoyed the bragging rights that went along with a good tip. It meant we were doing our job.

It should also be noted that the word gratuity comes from the Latin gratuitus, which means "freely given," meaning it's up to the customer and shouldn't be considered mandatory. It's icing on the cake and incentive for the server to go above and beyond. People these days seem to expect to have everything handed to them. What if the service isn't so good and the waitress is rude? That 18% fee is going to be a tough pill to swallow.

Just my couple of cents.
__________________
Steve Kroll is offline   Reply With Quote
Old 02-01-2013, 01:12 PM   #8
Master Chef
 
Kayelle's Avatar
 
Join Date: Mar 2010
Location: south central coast/California
Posts: 9,876
For years I've gone out to lunch weekly with a group of 8 to 10 ladies. Lately we've been asking for separate checks and 99% of the time the waitress has no problem with that, as us splitting the check wasn't working out. Once a waitress objected and since there wasn't an automatic tip added to the group check, we reflected our displeasure with the tip amount, and never returned there. I don't see why an automatic tip should be added for a group. It makes no sense to me.
__________________
Life is not measured by the number of breaths we take, but rather by the moments that take our breath away.

Kayelle is offline   Reply With Quote
Old 02-01-2013, 06:03 PM   #9
Executive Chef
 
Join Date: Nov 2004
Posts: 3,484
Quote:
Originally Posted by Kayelle View Post
For years I've gone out to lunch weekly with a group of 8 to 10 ladies. Lately we've been asking for separate checks and 99% of the time the waitress has no problem with that, as us splitting the check wasn't working out. Once a waitress objected and since there wasn't an automatic tip added to the group check, we reflected our displeasure with the tip amount, and never returned there. I don't see why an automatic tip should be added for a group. It makes no sense to me.
The thing with large groups is that the single waitress for one full hour could wind up only with that table for service. That is why a forced tip will occur at least at applebees.
__________________
Have you had your habanero pepper today????
The hotter the pepper, the better the pepper!!!
kleenex is offline   Reply With Quote
Old 02-01-2013, 06:56 PM   #10
Master Chef
 
Kayelle's Avatar
 
Join Date: Mar 2010
Location: south central coast/California
Posts: 9,876
Quote:
Originally Posted by kleenex View Post
The thing with large groups is that the single waitress for one full hour could wind up only with that table for service. That is why a forced tip will occur at least at applebees.
If she serves say 10 plates to one table, she's saving herself time and steps opposed to serving several tables. The norm around here is 20% for good to average service so she's lost out at 18% tacked onto the check. I think most people find the automatic "tip" offensive.
__________________

__________________
Life is not measured by the number of breaths we take, but rather by the moments that take our breath away.

Kayelle is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Discuss Cooking on Facebook

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 03:41 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.