K/A Stand Mixer

[Chef Munky]

My K/A stand mixer won't go past the 4th speed.
I was just whipping up cooked potatoes for Twiced baked. I had it on full speed 8, was watching it.The mixer started slowly gearing down. I didn't do it.Now it won't go past the 4th setting.I've checked the book troubleshooting found nothing.It's less than 2 years old.

Any ideas?
Thanks
Munky.

 

[luvs]

i'd call them.

 

[Katie H]

I'm with luvs. Time to talk to customer service/tech support.

 

[Michael in FtW]

Sounds like a gear-box problem. Call tech support.

 

[Chef Munky]

Sounds like a gear-box problem. Call tech support.

Thanks all,I'll give them a call tomorrow.
Now I know what specifically to call it.Doubt that "Dohickythingamajig" terminology would fly with techs..

Munky

 

[Katie H]

Thanks all,I'll give them a call tomorrow.
Now I know what specifically to call it.Doubt that "Dohickythingamajig" terminology would fly with techs..

Munky

Actually, all you have to do is to describe the situation as you did here. Seems pretty straight forward. Hope you get some resolution.

 

[USA Kiwi]

I love my KA stuff - and one of the biggest drawcards for me buying that brand is because their customer support is awesome.

Let us know how it works out?