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Old 02-08-2006, 08:14 PM   #11
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scan pan used to make a reputable product, but I never liked the handles.

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Old 05-20-2006, 10:57 PM   #12
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Just thought I would update this thread..

My so called 'new batch' Z stock is starting to bubble and burst (surface)... Also they changed the warranty from lifetime to 10 years with the Z stock... So I suppose I have to send it back again and get the ZX stock, and see how long that lasts... Being 10 years I probably have to find my receipts too (mmm great)...

Think I may give up on non stick cookware for all pots but the large frypan... The dutch oven I think will get replaced by a Le Creuset one... more expensive but the scanpan stuff isn't cheap and at least I know the Le Creuset stuff will last...

Haven't decided regarding the other pots.

-The griddle is OK still (its much older when they were better quality)

- Frypan is also OK at the moment and I also have a good SS one. (I do like Scapans SS cookware)..

- 9Lt Cassarole I am open to suggestions?

- Large Wok I am also open to suggestions?

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Old 05-21-2006, 11:36 AM   #13
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Oh, jeisner, what a mess they've put you through!

You may want to open up a new thread, specifically for suggestions. Also, check into our cookware forum, and you'll see a lot of archived information.

I got rid of ALL of my nonstick just recently, and am thrilled with the results of my calphalon.
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Old 07-23-2006, 07:27 AM   #14
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For Australians with Scampans...

Even though if you send them back to Sheldon & Hammond they only exchange them for more faulty Z Scanpans, some resellers are finally providing refunds..

I took my 9lt Casarolle back today and got a credit of the full regular price to spend on whatever I wanted in the store.. Much better than another faulty Scampan, at this rate who knows how much longer they will survive it must be costing them a fortune.. They suggested Swiss Diamond but I am a little turned off non-stick and went for a good SS (still half the price) and spent the difference on other odds and ends..

The retailer said that S&H have decided to give refunds to the resellers, I guess to save their own image in this big mess...

FWIW: The dutch oven, wok and griddle I replaced with Chassuer Cast Iron, very happy with them..
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Old 08-27-2006, 12:38 AM   #15
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I sure regret not having read this thread before today. I just got tired of cheap teflon pans and decided to buy something really good. So I bought a Scanpan 28cm Ceramic Titanium Non-stick frypan yesterday! The sales person said it was definitely way better than the Calphalon I was looking at.

For one thing, they said you can use metal utensils with it (not that I intend to but wow right?) (You can't do that with Calphalon.) And Scanpan has a ten year warranty. The saleperson said he has never gotten a single customer complaint about the product.

Then I found this thread. Yikes! After reading the earlier posts about the X and the Z and ZX marks in the bottom of the pan, I checked mine and it had the dreaded X- meaning it belongs to the faulty batch.

Now I'm hoping somebody would chime up and say that the problem has been corrected, even with the X stocks that are in the market today. I noticed jeisner's earlier posts about the X problem were dated long ago.

I have not used the fry pan yet. I'm doing some more research. I just might return the item tomorrow. So far, I have only read pretty good reviews about this (including at Epinions). Only jeisner above has had a consistently bad experience with it...

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Old 08-27-2006, 12:48 AM   #16
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wow. what a horror story....

Sorry to all involved, I have never even heard of this product, but will avoid it in the future.
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Old 08-27-2006, 02:23 AM   #17
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Originally Posted by Chopstix
Only jeisner above has had a consistently bad experience with it...
I don't think I am the only one!

From the email I got from the local distributor:

"I sympathize with the fact that you have had multiple returns on your pans and unfortunately it is something I have continually heard for nearly 3 years. "

That said the frypans are better... From what I have been told by resellers.. It is mainly the pans with tall sides (wok, dutch oven, cassarole) that bubbles on the walls.. I have an 'U' range frypan (32cm) which is now 3 years old and no problems.. And it is great to cook on, as is the wok (until it starts to peel) for dutch oven/casaroles I find I actually prefer the enamled cast iron stuff...
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Old 08-27-2006, 02:25 AM   #18
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My sister loves hers!!!!! I was out there and cooked on them. They were great! I have hard anodized Calphalon and you can beat them with a hammer and they will be ok - but not everyone likes them because of the upkeep. I'm sure you will be happy with your pan Chopstix. You cannot believe the negative comments about the Calphalon hard anodized aluminum I have heard - I can assure you it is a GREAT product and I wish they still made them!!!!!!!!!!!

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Old 08-27-2006, 09:11 AM   #19
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Well, I sorta panicked and returned the dang thing this afternoon. I figured I can always go back and buy it anyway. I can always do more research on it. Meantime, I'm also looking at Calphalon...

Thanks Jeisner. And thank you Elf for being so positive! If I still had the pan, I would have felt so much better after reading your post and I would have decided to stick with it!
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Old 08-27-2006, 09:31 AM   #20
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I don't like Calphalon's new style, especially not the handles.

They are so **** ugly!!!


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