I am going to start a new vent.
I have been losing the toenails on both big toes since I catered a wedding 2 months ago (being on my feet in the heat without my cane too long). The one nail has since fallen off but the other is "hanging in there" so to speak.
Yesterday we went to the vet to pick up dog food (both dogs have allergies and are on special food). The flats of cans we wanted had loose ones on the top and so I held up an open case and the loose ones while DH got a full one. What I didn't know was there was an open case of another kind above hanging over the edg and I hit it with my head. Two cans came crashing down and hit my two toes. It hurt so bad I couldn't move. The toe without the nail is still very painful and I think I bruised the already tender nail area. The other toe now has twice the bruise under it and I can feel the pressure of the blood but the nail won't loosen. My nurse friend said I should go and have it drained (ouch and yuk)
My vent is that the girl behind the desk was more worried about the fact that we dented the two cans of food and they couldn't be sold. When I explained that the case was hanging over the edge she said that if I knew that already I should have been more careful. DH asked to see the manager (Vet) and was told he was busy. She added the cost of the two tins to our bill and Tony just left all the food there, helped me up and said she would never see us again. This clinic is owned by the same people who own the clinic we go to by our old house, it is just closer for food.
My toes are horrendously sore and swollen today and I do believe I will have to go have them looked at. I feel like I should write the owners and tell them how we were treated. What does everyone else think? Should I just let this go?
Why do vets offices have the know it all little twinkies!? Who's Tony,the twinkie? lol you won't walk in next time without thinking of her as Tony The Twinkie"
I'd contact the vet asap.Tell him why you were there to begin with,what happened and tell him that she says "she won't see us again?" Quote her.Then ask him why?
If you don't have an outstanding bill,what is her reasoning for not seeing you again.If no,she was wrong.
As far as not being able to sell the cans,that's a crock,they can feed the dogs that are there for overnight care.Don't pay for that.
It's now the principal of the matter.You were there to take care of your dogs needs.You got hurt,by their lack of not properly stacking the shelves.She put it on you,she had no business in doing so,or calling the shots of who the vet will see or not.
I wouldn't let it go,you don't have to.But do have it looked at by a doctor.
It wouldn't surprise me if the vet tells you he knows nothing about the incident.She probably didn't bother going back to get him,but made you think she did.She knew what she said was wrong,she's covering herself by telling you she won't see you again.Probably not if she gets fired for that.If it's going to cost him money now or in the future,who's side will he take? Yours if he's smart.