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Old 01-07-2012, 09:54 PM   #31
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I really like OXO products.
So do I. But they seem to have lost their way with some of their products. The original concept for their kitchen tools came about when one of the original owners watched his grandmother struggle with the old fashion all metal potato peeler. Her hands were arthritic and painful. So he designed a peeler that would be soft and easier to hold. He started to look at other kitchen tools and redesigned them. The OXO was the hugs and kisses for his grandmother. Now their tools are big, made of cheap materials and some are way too big for elderly hands to hold comfortably. Not all the handles are made of soft rubber like they were at the beginning.
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Old 01-07-2012, 09:58 PM   #32
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I have a lot of the original products. I have a paring knife that the handle is soft and just right.
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Old 01-07-2012, 10:00 PM   #33
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Now their tools are big, made of cheap materials and some are way too big for elderly hands to hold comfortably. Not all the handles are made of soft rubber like they were at the beginning.
I like OXO and I'd recommend several of their products... But... the above is valid.

I now have an OXO corkscrew that I've had for only less than a year, it's difficult to use and it's only a matter of time before it breaks all over the place. I bought it on their reputation and upon my past experience with their products, and I'm vastly disappointed.

I'd buy a backup right now if I didn't already have backups including the common single wing cork puller traditionally used in restaurants.
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Old 01-07-2012, 10:02 PM   #34
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Originally Posted by Addie View Post
So do I. But they seem to have lost their way with some of their products. The original concept for their kitchen tools came about when one of the original owners watched his grandmother struggle with the old fashion all metal potato peeler. Her hands were arthritic and painful. So he designed a peeler that would be soft and easier to hold. He started to look at other kitchen tools and redesigned them. The OXO was the hugs and kisses for his grandmother. Now their tools are big, made of cheap materials and some are way too big for elderly hands to hold comfortably. Not all the handles are made of soft rubber like they were at the beginning.
I'm not familiar with the original OXO products. I have large hands and they are now, sadly, the home to arthritis. I specifically steer clear of the OXO goods. They are too large, even for my hands.
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Old 01-07-2012, 10:06 PM   #35
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I have a lot of the original products. I have a paring knife that the handle is soft and just right.
Hang on to it. Most of their handles are now being made with hard cheap plastic. I will gladly pay a few extra dollars for their original products. You know, I may just write them a letter of dissatifaction with their new products.
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Old 01-07-2012, 10:21 PM   #36
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It's funny how OXO came round from being the solution for the problem to becoming the cause of the problem. I'm outraged at how cheaply made my OXO corkscrew is, and how difficult to use. My other OXO products are not like this, and the corkscrew is my most recently purchased OXO product. Until purchasing it I would have uniformly recommended their products.

Maybe success went to their heads and they decided to take out the quality and put in the profit.
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Old 01-07-2012, 10:39 PM   #37
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It's funny how OXO came round from being the solution for the problem to becoming the cause of the problem. I'm outraged at how cheaply made my OXO corkscrew is, and how difficult to use. My other OXO products are not like this, and the corkscrew is my most recently purchased OXO product. Until purchasing it I would have uniformly recommended their products.

Maybe success went to their heads and they decided to take out the quality and put in the profit.
The only way you are going to be able to replace any of the old design products is at yard sales. Being elderly, I was their biggest fan and they were always the first company I looked to for a new tool that I might need. Not any more.
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Old 01-07-2012, 10:48 PM   #38
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Being me I'll just buy a different brand next time.

In the mean time my best lime squeezer came from Mexico (cast aluminum construction), and of juicing lemons and oranges I favor my traditional dish type (glass) juicer that I got at a yard sale for about $1 or $1.50.

Who knows? Maybe OXO reads our forum.
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Old 01-07-2012, 10:57 PM   #39
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Being me I'll just buy a different brand next time.

In the mean time my best lime squeezer came from Mexico (cast aluminum construction), and of juicing lemons and oranges I favor my traditional dish type (glass) juicer that I got at a yard sale for about $1 or $1.50.

Who knows? Maybe OXO reads our forum.
There is another food site called Chowhound. They have a forum and I came across the one about Oxo by accident. The original entry was "Is there any bad product that Oxo makes?" At first it was all praises and the subject is more than a year old. Little by little the remarks are showing dissatifaction with Oxo products as the entries become newer. The only good thing they are saying now is that their customer service is good.
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Old 01-07-2012, 11:01 PM   #40
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I'm familiar with their site (Chowhound). I don't buy the OXO good customer service line. I'd rather have a strong new product development and manufacturing line. In the former you have to fix manufacturing mistakes and make things right for customers. In the latter you make things right in the first place and customers are happy and don't need to complain or have things fixed.

The best product is one you'd never need to contact customer service in the first place.
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