TheCook
Senior Cook
My wife suprised me today with a brand spankin' new weber smokey mountain. She loves me!!! I cant wait to try it out.
I was putting it together this evening and I think the center ring is bent slightly. When the lid was on there was a tight seal on one side, but 90 degrees around there is a 1/4-1/2" gap. Enough to see the grate. And the silver charcoal access cover isnt flush with the center ring either.
It must of been damaged in shipping. She ordered it from amazon. How's weber with these kinds of issues? Will they send me a replacement or am I looking at weeks of headache?
THanks.
I was putting it together this evening and I think the center ring is bent slightly. When the lid was on there was a tight seal on one side, but 90 degrees around there is a 1/4-1/2" gap. Enough to see the grate. And the silver charcoal access cover isnt flush with the center ring either.
It must of been damaged in shipping. She ordered it from amazon. How's weber with these kinds of issues? Will they send me a replacement or am I looking at weeks of headache?
THanks.