And the good news is that it is not only grocery stores that the inspectors hit. That goes for Target, Walmart, etc. The stores don't want the adverse publicity. It definitely affects their sales.
Once in a great while when I come across a conflict of stated price against the computer, the manager will call while I am standing there and tell the computer department to make the correction immediately. He then will go over to a cash register and scan the item to make sure that they weren't just 'yesing' him to death.
I used to call this store, "the store from hell." Then they built the new one that is three times the size of the old one. Hired all new personnel, trained them to do their job right, and to Serve The Customer. The store is always clean, the aisles are twice as wide as the old store, and they have about 15 electric carts for the disabled. Before they had only two. And their prices have remaned lower than other supemaarkets in my area and is definitely competitive. The workers appear to be happy to be working there. And all I have to do is stop to look over a shelf, and there are three people asking me if I need help. This store has gotten it right. Old fashion service with a smile.
What's your major complaint? Not enough cash registers? Thirty of them here. Five are express. Two at the slow end of the registers. If all operating registers have so many people in llne, another one opens immediately to take the overflow. Can't find a certain item? Wait right there. A worker will go and get it for you. In fact they will bring different sizes so you can take your pick. Plenty of slicing machines in the deli department. No waiting for a machine to be free. Your number is called and your order filled immediately. Plenty of help in the deli. The bakery department will bake a loaf of bread for you while you wait. Free coffee for you while you shop. A small cafe where you can order breakfast for early morning shoppers or lunch for later shoppers. Three different size carts. And no waiting for one like in the old store. A place to sit while waiting for a cab, both inside an outside. In fact there is a special place for cabs to park near the door so you can call one over as you exit. They have thought of everything.