Crusty Old Crumb
Assistant Cook
- Joined
- Dec 23, 2006
- Messages
- 8
Has anyone else experienced this?
I asked for and got a KitchenAid Pro 5 for Christmas. It claimed 12 cups of flour power! Yesterday I made bread. I just couldn't wait. I was preparing 2 loaves - a 3 pounder and a 1 1/2 pound loaf. The recipe called for 4 1/2 cups Bread flour and 4 1/2 cups All purpose flour ( between the preferment and final dough). That's 9 cups of flour.
I began the mixing process and within a minute the mixer stalled. I'd wait for it to reset to start it up again and it would stall within seconds. I repeated this process a number of times and finally pulled the dough out and kneaded by hand.
Today I called KitchenAid to ask if there was an issue and was told it would handle 12 cups of White All Purpose flour as used in the recipes in the book that come with the mixer. Otherwise the 12 cup Flour Power mixer would only handle 6 cups of specialty flour! What is Specialty Flour? Any flour that is not White All Purpose flour as used in the book that comes with the mixer.... And you don't get the book until you buy the mixer.
I was told that right on the box it says 6 3/4 one-pound Basic White Bread Loaves*. Well to me basic white bread is what I made. Only flour, salt, yeast and water. On the box it also says "Flour Power indicates the maximum amount of all-purpose flour a stand mixer can mix effectively." Great, I bought mine online and never saw the box.
This is the link to KitchenAid's page for my mixer http://www.kitchenaid.com/catalog/product.jsp?src=Stand+Mixers&cat=310&prod=487
Click on the 6 of 6 Loaves and look under the 12 cup column. Would expect the mixer to handle 12 cups of Bread Flour? Would you expect it wouldn't?
I find their marketing to be deceptive and purposely vague. And by the way, I found nothing in the book that said mine would only do 6 cups of flour other than All-Purpose. Beware, if you have been thinking of a KitchenAid mixer and you use anything other than AP flour, CUT THE FLOUR POWER IN HALF.
If you feel KitchenAid is misleading the consumer send an email through their system at http://www.kitchenaid.com/custserv/contact_form.jsp
Thanks, and let me know if you have experienced this lower capacity.