jpmcgrew
Executive Chef
It's still a gift card so I would go with your favorite cut of meat I have had their crab legs and they were just fine since I can't get crab out here any way.
Ardge, you received a gift. Either you will like it or not. It is no different than any other gift that someone may give you. Be grateful that you were thought of, if you do not like it you will have learned something--that you don't like Omaha Steaks and you won't ever have to purchase something from them again but that is not your giftor's fault. I assume the person was trying to please you. I really do not understand why you are so upset that someone gave you a generous gift certificate.
You'd ignore me as well??? Where do you get off saying that?
Do me a favor. Let me know if you currently own or plan to own a business that sells anything to consumers. I'll make sure I don't do business with you. I don't want to order a movie or CD from you and be sent pants or shoes instead.
See my point?
I bought an expensive item off of a reputable high-end steak and chop website, based in Chicago. The "piece of meat" in question are 2 steaks costing nearly 70 dollars. My entire order was well over 200 dollars. Since my order, the items in question are now listed as out of stock. However, they were available when I ordered. Something else was sent in its place without my knowledge or consultation. That is not acceptable in my opinion. I was not given the opportunity to choose the replacement item or cancel the item all together. My phone calls and emails to this company have been professional in nature, just as this reply is. Am I mad? Yes. I have a right to be. The fact that I am being ignored is making me even more angry.
RJ
good for you. you have every reason to be angry. even if you paid nothing, they did not live up to their part of the retail agreement. i think companys should fufill their promise of good customer service. a mistake can happen, they need to correct it promptly. to many of us are passive about these things, and they get away with it.