So, today was full of stress. I got a grocery delivery. When the delivery person was here, I asked if that was all. It seemed like my stuff would need more than one box. Well, we emptied the box and ticked off all the stuff we got. Looks like we only got the stuff that goes in the "climate controlled storage". Two boxes and one bottle of red wine missing. Also, the cracker assortment and the potato chips were missing. So, I promptly phoned customer service. The agent was very nice and tried to get the driver to come back, but it was apparently too late. So, the agent issued me a refund for the missing stuff.
So, I quick snagged a delivery timeslot for tomorrow and placed an order for the missing stuff plus another item.
Then the doorbell rang again and it was the delivery person, back with the rest of my order. I could tell right away that it was all there, but it was BBQ chips in a smaller format than what I had ordered, so they went back with the driver.
Now, I had almost all of my stuff, but I had refund for it. I phoned customer service again. I explained the problem to the agent. I needed to cancel the refund, except for the potato chips. The agent seemed to understand right away and fixed it. It even looks like it has been fixed correctly.
Then, I updated tomorrow's delivery from a different grocery store. I added another of the missing potato chips. I had originally ordered one bag in each order, just in case one store was out or screwed up. One of the stores tends to have better prices. The other one will deliver wine. And I am exhausted from this foofarall. It doesn't help that DH has pulled some muscles in his back and we don't want him making it worse. We had the frozen pizza that came in that grocery delivery for our supper. I'm really glad that was all I had to do for supper.
So, I quick snagged a delivery timeslot for tomorrow and placed an order for the missing stuff plus another item.
Then the doorbell rang again and it was the delivery person, back with the rest of my order. I could tell right away that it was all there, but it was BBQ chips in a smaller format than what I had ordered, so they went back with the driver.
Now, I had almost all of my stuff, but I had refund for it. I phoned customer service again. I explained the problem to the agent. I needed to cancel the refund, except for the potato chips. The agent seemed to understand right away and fixed it. It even looks like it has been fixed correctly.
Then, I updated tomorrow's delivery from a different grocery store. I added another of the missing potato chips. I had originally ordered one bag in each order, just in case one store was out or screwed up. One of the stores tends to have better prices. The other one will deliver wine. And I am exhausted from this foofarall. It doesn't help that DH has pulled some muscles in his back and we don't want him making it worse. We had the frozen pizza that came in that grocery delivery for our supper. I'm really glad that was all I had to do for supper.