I love NCIS too. I have an NCIS t-shirt (kinda like an FBI or Police shirt)
You know, people on social media sites have told me that things were wrong with one of our broadcasts, and I was able to pass on the info to the offending affiliate.
I forget who it was (CG, maybe?), but someone here clued me in to a captioning problem once, and it ended up being a fairly big investigation.
It fixed itself about 3 minutes before NCIS started, but we missed Wheel and Jeopardy. It was just blank, then picture with no sound. On both affiliates, one out of Cheyenne and the other from South Dakota (KOTA).
I only get to see it every other week, so when I miss, I'm a bot touchy about it.
Next time I'll pay closer attention and let you know...write stuff down so I can give good information....HAH!