Addie
Chef Extraordinaire
Yesterday I had an appointment with the surgeon for a consultation. When I left the hospital in early December, they sent to Winthrop notice of the appointment they made for me with the surgeon. It is up to Winthrop to make arrangements for my transportation. So yesterday's appointment never happened. When I called Winthrop, they informed me that they never got the notice. El Toro Poo Poo! They just forgot to enter the date into their program for patients appointments. Not the first time this has happened. Last week I had an appointment with my cardiologist at 4 p.m. They send my transportation at noon time. I am only ten minutes away from where my appointments are. I am not leaving at noon for a 4 p.m. appointment. So I refused to go. I know that I have always called to verify the appointments with Winthrop. Dr., time, and building. I do it for every appointment, because I know how they are. Transportation could not come back at three as they had other patients to pick up and deliver. Understood.
Once a month I go Winthrop to get my vitals checked and recorded into their computer. About a 15 minute ride from my house. Only because of all the one way streets. Pickup time was 9 a.m. Here it is 10:15 and I am still sitting here all dressed. I am not going to call them. Either the nurse who called me and set up the appointment forgot to let the front desk know, or the secretary at the front desk again forgot to enter it into the computer. And I am not going to call them. Let them figure it out. The nurse will realize something is wrong when she looks at the board and I am the only one who hasn't been checked off yet. And I get to stay inside where it is nice and warm. I am so sick of this crap.
I could file a formal complaint against the secretaries at the front desk. It is their responsibility to make all transportation arrangements. I really like these two women. One is sort of ditzy. The other one has her head on straight. But they are so nice. You just can't imagine anyone not liking them. The only real inconvenience to me is that I had to get dressed instead of staying in my nightgown all day. That is not a bad thing. As for the waiting, I sit here at the computer or watch TV while I drink a cup of coffee. And to tell the truth, I hate going to Winthrop just for my vitals. I am there for just 15 minutes. How long can it take for your temp, weight, oxygen level and BP? Then I am out of there and on my way back home. It is when I have to go for my six month checkup that I am there for all day.
I just wish I could make my own appointments and transportation arrangements. But due to contractual arrangements with Winthrop, I can't. I can make the appointment, but not transportation. GRRRR!
Once a month I go Winthrop to get my vitals checked and recorded into their computer. About a 15 minute ride from my house. Only because of all the one way streets. Pickup time was 9 a.m. Here it is 10:15 and I am still sitting here all dressed. I am not going to call them. Either the nurse who called me and set up the appointment forgot to let the front desk know, or the secretary at the front desk again forgot to enter it into the computer. And I am not going to call them. Let them figure it out. The nurse will realize something is wrong when she looks at the board and I am the only one who hasn't been checked off yet. And I get to stay inside where it is nice and warm. I am so sick of this crap.
I could file a formal complaint against the secretaries at the front desk. It is their responsibility to make all transportation arrangements. I really like these two women. One is sort of ditzy. The other one has her head on straight. But they are so nice. You just can't imagine anyone not liking them. The only real inconvenience to me is that I had to get dressed instead of staying in my nightgown all day. That is not a bad thing. As for the waiting, I sit here at the computer or watch TV while I drink a cup of coffee. And to tell the truth, I hate going to Winthrop just for my vitals. I am there for just 15 minutes. How long can it take for your temp, weight, oxygen level and BP? Then I am out of there and on my way back home. It is when I have to go for my six month checkup that I am there for all day.
I just wish I could make my own appointments and transportation arrangements. But due to contractual arrangements with Winthrop, I can't. I can make the appointment, but not transportation. GRRRR!