Addie
Chef Extraordinaire
Sorry to hear your cable is screwed up. There are few things that anger us as much.
When Comcast went all digital in my area, it was preceded by lots of ads and notices telling us our options. Customers here were given two digital converter boxes free so we could continue watching our old style TVs. Of course those sets were limited to standard channels.
Sounds like someone dropped the ball.
My children bought me a new 42" flat screen TV before they made the change. I got so sick of listening to their TV commercials, that I used to mute the TV when I would see one coming on. It is a Federal edict. Not completely Comcast's fault. There should have been more TV notices.
I can understand your frustration with all the junk mail they send out. I have been returning the stuff by crossing out the bar code and writing "Return to sender." I sent my bill back accidently. Then I went completely paperless. So now I know that any thing I get from Comcast, is just junk and back it goes. Now I go days where my mailbox is empty. We got our converter boxes for free. I don't know how Comcast does it in your area.