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Guest
Guest
Hmmm..No attachments thru the site.....
:supz:Bruce B said:
Chris Finney said:Cafe Press customer service.
Is great.
I had ordered a BBQ-4-U coffee mug when Rempe threw his big Blow Out Sale. At the beginning of the week (while drinking some green tea) I noticed a crack in rim of the mug.
Late Monday I emailed Cafe Press and lamented my woes. Before an hour was up I had a response. They were sending me a new Coffee Mug, 2nd Day Air. I (of course) had opted for the cheapest shipping on my initial order. They said that the express shipping was to make up for my troubles because the item was defective.
Mug was on the door step when I got home. And it got bigger! :-D My only complaint I had with the first mug (besides crack) was the size. It was undersized.
Greg Rempe said:I had them upgrade the size for you, Finney!! 100% Customer satisfaction is my USP...I live it!! :-D