I had a similar experience.
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This is exactly what I'm talking about. And you can't (or shouldn't, according to Starbucks enthusiasts) say
small, medium, large or extra large for the size. You're supposed to say
short, tall, grande or venti.
The first time I went there, just to try it out, I ordered a "small" light roast with cream and sugar-free sweetener. She said "So that means you want a tall." I said, "No, I want small." She practically rolled her eyes at me and said "Tall is small and light roast is blonde." I said "Whatever, I just want a SMALL light roast coffee with cream or half & half, or whatever you have, and some sweetener."
Then she asks me how many "inches" in cream I wanted. I was like "What??? I dunno, just dump it in there." Then she rambled off a few different sweetener flavors, asking me which one I wanted. I chose vanilla. Other little 'lessons' were also given to me in a not-so-nice tone of voice.
So no doubt in my mind they were all laughing at me once I FINALLY got my complicated cup of coffee and left.
Now, I know Starbucks employees are trained to learn the Starbucks lingo and customers who don't
know the Starbucks lingo can over-complicate their lives
. And perhaps she was just trying to educate me on how to order my coffee next time. But she could have gone about it in a nicer way. She wasn't very patient or pleasant about it, which kind of pissed me off. She acted very much like I was wasting her precious time.
I went back one more time and got the "tall blonde with an inch of vanilla syrup" and whatever else I had to say to try and get it right, but that was the last time. I mean, come on... coffee should not be complicated, lol. It's ridiculous.
Whatever the case, I don't buy coffee from restaurants anymore. I have my little coffee maker, plenty of different flavored coffee pods on my cute carousel I bought for my 'coffee corner', my creamer (love anything vanilla) and I also buy sugar-free iced coffee, which is my latest kick.