Fisher's Mom
Executive Chef
It's true that the vast majority of the complaints I've read have been concerning making dough, which makes sense. Heck, it's hard on our hands when we do it so it's bound to test the mixer. Mine says up to 14 cups of white flour but I don't think I'd push it that hard. It also says to let the machine rest after 2 consecutive batches of dough - and I have the metal gears. But ya'll nailed it - most people don't take time to read the manual. (Although I don't mean the people who have truly gotten lemons - and there are some for sure.)